208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim was processed quickly
Claim was processed quickly
Insurer: MetLife
By: Madeline Marshall
Very quick turn around time on…
Very quick turn around time on emergency visit. Thank you.
Insurer: Pumpkin
By: Sydney
Seamless and Quick
We started our cancer journey with our 4 year old lab two months ago when our vet found a mass cell tumor. We were able to get in with our specialist surgeon and oncologist the same week. Surgery was performed and chemotherapy started soon afterwards. Our insurance company Pets Best reimbursed 80% of every statement without question and in record time. We are so grateful that we feel so supported during such a stressful time. I would not hesitate to recommend Pets Best to anyone.
Quick turn around on claim!
Quick turn around on claim!
Insurer: MetLife
By: Julie Dobson
Having coverage for my dog was one of…
Having coverage for my dog was one of the best decisions I've ever made!
Insurer: Spot
By: John Hilkirk
This was my very first time doing a…
This was my very first time doing a claim. From the first moment till I got my reimbursement, it all went smoothly.
Insurer: MetLife
By: Ana Cervantes
Satisfied customer
This is my first year with Pets Best insurance for our puppy. The insurance has responded promptly to claims, helped with questions and processed benefits timely. I've been very satisfied with the coverage and benefits at this point and hope to continue this coverage when it is time for renewal.
Insurer: Pets Best
By: Janie
New Heart Medication
We recently learned that our dog has developed a heart murmur in his old age and it will require medication for the rest of his life. Shocked by the, now monthly, and continuous cost, it was so reliving to be able to claim the medication cost and there wasn't confusion or difficulty submitting it. We are very grateful Pets Best is able to support these unexpected costs, this is why I got pet insurance!
Takes a long time to review and approve…
Takes a long time to review and approve claims. Was told when I signed up for the insurance claims would only take 3-5 days. It can take up to over a month. Otherwise I have 3 dogs under the unlimited plan and the charge per month is not terrible and the reimbursement is set for 80%. It's just the turn around of getting reimbursed
Insurer: MetLife
By: Cassandra Belanger
Aileen was so nice and friendly
Aileen was so nice and friendly. We have just got our first dog ever and we knew very little about pet insurance. She was patient and answered all my questions and then proceeded to help me get set up on the Fetch app. Aileen is a keeper!
Insurer: Fetch Canada
By: Darlene