154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Read the fine print
Read the fine print, and then just understand it's an insurance company with the main goals being (1) collecting your premiums and (2) denying your claims. My dog had a lipoma, but I wanted it tested to make sure it was benign. Because my dog had a lipoma in his past, ALL lipomas and lumps and bumps are considered pre-exisiting conditions, and are not covered. The insurance contract is written in a way to be vague about this, but the staff will go out of their way to explain things in their favor. I am sticking with them for now, despite that they've never paid a claim AND they raised the premium just recently, but only because I have resolved to accept that this policy is nothing more than a catastrophic policy, should my dog break a bone and need surgery, or something like that. For any other purposes, it's useless (and VERY expensive, even with the USAA discount - incidentally, it's disappointing that USAA affiliates with a company like Embrace, as these are definitely shady practices).
Insurer: Embrace
By: James Doty
Sparky's Lifeline with ease
It was so easy to get Sparky signed up and the comfort of knowing our little fur guy is covered
Insurer: Pumpkin
By: Cindy R
Outstanding Customer Service!
I had the pleasure of speaking with Delaney at Prudent Pet, and I can’t say enough about how helpful, patient, and knowledgeable she was. As a pet parent to four fur babies, I had a lot of questions about my new policies—and Delaney walked me through everything with such clarity and kindness. She explained the ins and outs of each policy in a way that was easy to understand and made sure I felt completely confident in my coverage choices. Her support truly made the experience stress-free and even enjoyable. It’s rare to find customer service that goes above and beyond like this. Thank you, Delaney, for treating me and my pets with such care and professionalism. Prudent Pet is lucky to have you!
Insurer: Prudent Pet
By: Nicole Gonzalez
Compared to other Pet insurance
Compared to other Pet insurance, it takes you folks way too long to process a claim. But I am very thankful for the coverage that your pet policy covers, including prescription and supplement medication recommended by my vet veterinarian.
Insurer: MetLife
By: Darrin Dill
Worse service as dog ages
As my dog has gotten older with more issues I've had to fight for his coverage more and more
Insurer: Trupanion
By: Anna F.
My experience has been more than…
My experience has been more than amazing with Amanda. She explained everything in full detail before I made my decision to sign up. It is a great feeling to have someone explain the differences in policies without pressuring them to sign up. Thank you Amanda for your customer service, and for checking on Axel and I!
Insurer: Fetch
By: KIM P.
Great customer service and solid…
Great customer service and solid coverage. But getting reimbursed can sometimes take a while, especially compared to other companies that advertise same day reimbursement.
Insurer: MetLife
By: Jake
I've had Trupanion for years and…
I've had Trupanion for years and they've always come thru for me and my 4 footed family members. Now that they pay up front the same as my personal insurance it's even better.
Insurer: Trupanion
By: Lynn Dal Santo
Zero stress
Figo has taken the stress portion away from all of our illness trips to the vet with our Sable. She’s had multiple issues with allergies, hurt paws, and infections so having the piece of mind that those appointments aren’t completely out of pocket makes it completely worth having.
Insurer: Figo
By: Shannon