208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This time around, it was a 5 star rating. In the past, I have submitted notes that were SOAP and someone on customer service Decided they weren't which lead to me having to call and get it fixed. Not all Vet SOAP notes look the same and that needs to be understood for all the team. I don't have time to make phone calls to fix something like that. Also in the past, I've had several emails go unanswered, which is unacceptable. Again, I don't have time to make phone calls during your business hours due to my work and life schedule. In this one case, I gave a 5 star review since everything was processed quickly and had zero issues. Continued improvement
Insurer: MetLife
By: Glacias
Ease of submitting claims
Ease of submitting claims
Insurer: MetLife
By: WEBCLIENT
Honest Review
Ilike the level of insurance for my buddy. I am a very responsible pet parent and Iam dedicated to her best life. Met life is a bit pricey and honestly your time to pay is a bit longer than other products Ihave used. I am a nurse on a limited budget and the time you take to pay is a problem for me. The last issue was your staff said my case was to be delayed and then I got a somewhat threating email that if you did not recieve the vet notes the claim may be cancelled.I do not understand why met pet just did not converse with my v et as , this v et is highly responsive.So this is my honest review and I hope you improve.i currentl use another insuranc e for my kitty because of the pay out issue Thanks Kate D
Insurer: MetLife
By: Kate
Staff always pleasant and willing to…
Staff always pleasant and willing to help. Quick claim processing
Insurer: MetLife
By: customer
Easy to do business with.
Easy to do business with.
Insurer: MetLife
By: Leslie Birenbaum
MetLife Pet Insurance - fast and caring service
MetLife Pet Insurance provides fast, caring service. It was a great decision to purchase a policy with this company.
Insurer: MetLife
By: Jason B.
professional and quick
professional and wuick
Insurer: MetLife
By: customer
Great Customer Service from Yaz
Great Customer Service from Yaz
Insurer: Nationwide
By: PWang
Great experience overall
Great experience, just wish the claims process was more prompt.
Insurer: MetLife
By: NICHOLAS LEAVENWORTH
MetLife has been good
MetLife has been great in paying the allocated percentage. The time to process a claim has been ok. Sometimes it is quick and other times it takes a bit longer. I am disappointed that my renewal went up 50%!!
Insurer: MetLife
By: customer