208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Metlife Pet Insurance is the ONLY One!
Metlife experience has been the best and thats why we are renewing with Metlife for the next year as well. The agents are also very very helpful and informative. Overall a fantastic experience for us.
Insurer: MetLife
By: customer
Do Yourself a Favor and Read the Fine Print
Prior to picking SPOT, I had done A LOT of research. We picked this company because we felt it best fit our puppies needs and picked a plan based on past puppy experiences with accidents and illnesses, etc. I thought it was such a good plan we paid for the year in full to get the discount. The issue with pet insurance is once you pick one, really you're roped in for your pets life, because of 'pre-existing clauses', ect. They are always on the hunt for any reason not to pay you (which I understand in the big picture is likely necessary to keep the business afloat and all the insurances do the same). What has really disappointed me about this company is that they are a 'one allergy, all allergy' company, something that a lot of pet insurance companies are not and I did not consider in my research. When we adopted our puppy he had some skin issues, we eventually determined this was due to chicken allergy and cleared up the rash. A few months later he developed a new skin rash for which we took him to the vet and they said was due to seasonal allergies, something he will likely struggle with off and on for life. Spot insurance refused to acknowledge and take this claim on, even though the seasonal allergies developed well after our entry window, because the chicken allergy was present when we first got him they said any future allergies to ANYTHING will never be covered. This makes absolutely no sense to me other than an easy way for a company to scam you and get out of paying. Something I am also sure they likely do with many other conditions. Honestly, if I had not paid for this plan in full for the year I would have cancelled my plan and gone elsewhere, however, I am going to give them another shot with my second half of the first year that was already paid for and see if my business will be won back for another year... First 6 month review of the company is a huge disappointment.
Insurer: Spot
By: Liz W
Easy to file a claim and processing was…
Easy to file a claim and processing was faster than I expected.
Insurer: Embrace
By: William Fritz
Processing claims is very easy
Processing claims is very easy with MetLife Pet Insurance. Simply upload billing and treatment documents, and the rest is taken care of.
Insurer: MetLife
By: Nancy Jo
Healthy Paws Pet Insurance
I’ve been a loyal Healthy Paws customer for 13 and a half years—since the day I brought my puppy Bellah home. Over the years, I’ve paid thousands of dollars into this policy with the trust and belief that when the time came—especially in her final stages of life—Healthy Paws would be there for us. Instead, with no prior notice, Bellah’s monthly premium has been raised from $250 to nearly $800. At nearly 14 years old, with limited time left, my dog is being priced out of her coverage when she needs it most. I’ve called. I’ve waited. I’ve been hung up on. I’ve sat on hold for hours, only to speak to customer service reps who are either powerless or unwilling to help. Not a single person has shown any compassion or even attempted to work with me. I wasn’t expecting a miracle—but I did expect humanity. Bellah is not just a pet—she is family. And now, in what should be her most peaceful time, she is being made into a financial burden. After over a decade of loyalty, this is the treatment we’ve received: silence, indifference, and a quadrupled premium. Healthy Paws, this is not how we honor the animals who have given us their unconditional love. This is not dignity. This is not care. This is not right.
Insurer: Healthy Paws
By: Audra Martin
Excellent and speedy service
I think this pet insurance is invaluable. It allows me to maintain my pet with a lot less worry, knowing that I have a set amount to pay each month and that I get $3,000 worth of coverage for most of the pet needs. It's a worthwhile investment
Insurer: MetLife
By: Nancy in NH
I have never had an issue with MetLife…
I have never had an issue with MetLife Pet Insurance. I've had them for three years now and they are prompt with processing the claim and sending out a check
Insurer: MetLife
By: Lisa Valentino
I have had
I have had. great experience with using MetLife insurance.
Insurer: MetLife
By: customer
Customer service is efficient and very…
Customer service is efficient and very nice. However, they do not cover pre-existing conditions like allergy dermatitis. For this reason, I’ll be switching to a company that does and there are a few others that do.
Insurer: Embrace
By: Marla Wong
Pretty early to tell.
They wanted me to write a review when the policy hasn't been issued and is waiting. I have given them a 3 star review because it was simple to determine which pet insurance policy is correct for me and the price is right. The program is super easy to use. I'll know more once I actually get the policy paperwork and have a chance to use it!
Insurer: Nationwide
By: customer