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Happy
Happy, planning to keep my cats with this insurance
Insurer: MetLife
By: NANCY DELGADO
Very easy to submit claims
Very easy to submit claims. When I had an issue I called and it was resolved quickly. I have been very satisfied with Mrr we tlife Pet insurance.
Insurer: MetLife
By: Edward Pugh
Super easy and helpful
Super easy and helpful. Made it less stressful. Very clearly explained.
Insurer: Nationwide
By: Erika Bauer
Quick service..easy to use app
Quick service..easy to use app
Insurer: Fetch
By: horace Rumpole
Highly recommend
Pets Plus Us came through and reimbursed my dog's TPLO surgery costs as well as the medication and preventative medication associated once provided with the required medical records. They are also reimbursing the physiotherapy that my dog is receiving as part of his recovery. They seem to believe in the complete care and health of my pet.
Insurer: Pets Plus Us
By: Eileen
The online applicationIt was easy to use make a payment
It was easy to use make a payment
Insurer: Nationwide
By: customer
Worst claim processing efer
To make a long story short, it took over a month to process and then it was closed. No one bothered to tell me they needed dental records - I have no idea if they even requested them. Plus what dental records could a dog have? He had to have teeth extracted - that should be a simple enough explanation!
Insurer: Pets Best
By: Kathleen
I have nothing but good things to say…
I have nothing but good things to say about this pet insurance. I am so very glad we have it. It's saving us a lot of money with our dog. We were able to get her the hip surgery that she really needed, which is very expensive. Thank God, we only needed to pay 20% of it.
Insurer: MetLife
By: customer
amazing company
I'm so thankful to have enrolled my pets with Pets Best insurance. Unfortunately, my dog was found to have a new cancer this year. Pets Best has given no issues with coverage. It has been overall an extremely easy process to get reimbursed. I am thankful to have them! I highly recommend this company.
Unscrupulous Company – 10+ Year Experience with them
We’ve been with Healthy Paws for over 10 years, and sadly, they've been very frustrating and unprofessional. They regularly find ways to deny coverage for certain items on invoices - even those we believe should be covered. When we called to ask why the reimbursements were less than expected, they told us they'd follow up and asked for specific dates/times so they could call us back. But they never called us back. When we did follow up, they brushed us off, claiming we had already been reimbursed - completely avoiding the actual issue. The worst part? We feel trapped. Our dog is now a senior, and switching insurance isn't really an option. If we go to a new provider, any existing conditions likely won't be covered. So HealthyPaws knows we're stuck - and that makes their lack of transparency and accountability even more upsetting. What an UNSCRUPULOUS company. THIEVES. If you're considering HealthyPaws, BE VERY CAREFUL. Read the fine print, track every claim, and know that customer loyalty doesn't seem to count for much. Your premiums will keep going up, and they will never help you, especially when your dog becomes older.
Insurer: Healthy Paws
By: Emj