217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to enroll & reasonable rates!
Very easy to enroll & reasonable rates!
Insurer: MetLife
By: KATHLEEN GAULTNEY
First I received a email statin myhow to screw a customer
First I received a email stating my insurance was going up 500 when i looked at your website it actually was going up over 1200 when i called to enquire why was told i live in a certain area code where my rate went up but the real reason is because im grandfathered in to the 100% payback and its your companies way of getting away from that and having customers go with an 80 or 90% payback it is totally wrong and i am filing a complaint with the BBB and also to the state attorney complaint office it is very shady to do business like this
Insurer: MetLife
By: Anthony zajac customer
Rapid response to reimbursement for …
Rapid response to reimbursement for treatment for our dog
Insurer: Spot
By: Anastasia Kazarian
Very happy with everything that is…
Very happy with everything that is covered for our boy Winston.
Insurer: MetLife
By: Nicole Mayer
Agent took the time
Agent took the time to fully explain policy and gave detailed instruction on how to file a claim
Insurer: Embrace
By: Robert M
Spot makes the claims process quick and easy!
Spot makes the claims process quick and simple. When I provide the necessary input, my claims were settled fairly in a day or two. Outstanding service, and very simple.
Insurer: Spot
By: DT
They processed the claim quickly
They processed the claim quickly
Insurer: Spot
By: Clair Reed
Very easy experience to get quotes and…
Very easy experience to get quotes and review different plan options. I was happy to know they offered payroll deductions which makes my life a lot easier!
Insurer: MetLife
By: Loren
Frustrating experience for one of our pets despite years of coverage
We’ve had MetLife Pet Insurance for our three pets for several years. Our dogs’ claims have been fairly standard, and the new website is an improvement that makes tracking submissions a little easier. Unfortunately, our experience with our cat has been extremely frustrating. Despite multiple veterinary evaluations confirming his issues are not chronic, MetLife continues to classify them as chronic and pre-existing to avoid coverage. We have not received reimbursement for any of his conditions and are now working with the California Department of Insurance to resolve the matter. MetLife has even gone as far as denying coverage for a medication that is not directly associated with the condition they labeled as chronic. MetLife can and should do better in providing fair and transparent coverage for pet parents who have medical documentation to support their claims.
Insurer: MetLife
By: Customer
Always do a great job
Always do a great job
Insurer: MetLife
By: Jerri lang