154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 11, 2025

I would like it if the claims were…

I would like it if the claims were processed a little faster

Insurer: MetLife

By: Maria frank

Verified June 11, 2025

Great costumer service

Great costumer service, fast claim processing.

Insurer: MetLife

By: Shane

Verified June 11, 2025

We have a cat who is a diabetic

We have a cat who is a diabetic and we're always getting prescriptions filled and seeing our vet.were so thankful to get partial reimbursement from met life insurance.very simple process

Insurer: MetLife

By: Michael Tavaglione

June 11, 2025

Embrace claims process is a breeze

Submitting a claim through Embrace was extremely straight forward and the processing is super quick. I highly recommend this insurance for your pet.

Insurer: Embrace

By: Lori Sheltrown

Verified June 11, 2025

The salesman was very knowledgeable he…

The salesman was very knowledgeable he completely understood my situation very good experience

Insurer: Nationwide

By: Marco Miriani

June 11, 2025

helpful and friendly…

Amanda was so helpful and friendly after the previous people I spoke to suggested they couldn’t help me change my policy and I would be stuck with something that wouldn’t work for my dog. Amanda talked me through my options and explained them all. Although I had to cancel my preexisting policy, I was able to update to something that wouldn’t ultimately work better for me and my dog.

Insurer: Fetch Canada

By: Sophie Marfleet

Verified June 11, 2025

When I submit my claims

When I submit my claims, they are usually approved in 24 hours and my refund is in my account as well.

Insurer: Embrace

By: Stephanie-Garden Grove,CA

June 11, 2025

Super easy to file the claim!

Super easy to file the claim!

Insurer: Embrace

By: Projectorist

Verified June 11, 2025

claims aren’t updated on app

claims aren’t updated on app; still have pending app from 2 years ago. claims also take a long time to process

Insurer: MetLife

By: Leslie

Verified June 10, 2025

Your company is a disaster and you have…

Your company is a disaster and you have no intention of treating your long time customers well. Good riddance. We’ve already found a better insurance company.

Insurer: Nationwide

By: customer

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