208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have 4 dogs,who rarely get sick, are not exposed to dog parks. Our youngest pet was placed on insurance the day she was adopted. The bill we incurred was over $5000.00 We paid 100%. Embrace asked for medical history starting on January 1, 2025. The puppy was not BORN until April 1, 2025 so how could there be a medical record? The claim for severe abdominal problem was denied in part because she had motion sickness during exclusion period. BS.
Insurer: Embrace
By: Kaitlyn Artau
Clear, quick, and reliable
The enrollment process clearly laid out all my options for plans I could choose from and explained all the details (premiums, deductibles, coverage, etc). When I needed to submit a claim, they quickly paid out the claim with the exact amount I expected according to the plan I chose. Everything went smoothly and quickly!
Insurer: Spot
By: Elizabeth
Do NOT choose this insurance.
Substantial increases with no explanation, denying coverage claiming "pre-existing" conditions when that was not the case. When I first obtained insurance for my dog, it was only $45 per month. I got the highest coverage at 90%. Now, it has increased to $170 per month. No explanation of why. No option to respond. Within the "waiting period" of initially getting the insurance, she ended up with an ear infection. Now ANYTHING ear-related is not covered, and unfortunately she gets frequent ear infections. I was happy with the ease of the app for a long time, which I do appreciate because it makes claims easy to file, but the increase in prices is unjustified and now they have been denying claims they should be covering - even after I email back with additional details and explanations. They claimed an infection in her paw from a friend's pool was considered "pre-existing" when it happened two weeks prior. The company was good a few years ago, but I would never recommend it now. They should be reviewed by the Better Business Bureau.
Insurer: Healthy Paws
By: Katelyn
Great service and very professional.
Great service and very professional.
Insurer: Prudent Pet
By: natcrmyahoo.com
Charles’s first pet insurance
My agent Darren was extremely helpful in setting me up with my first pet insurance plan for my rabbit. He explained everything that I needed to know about the plan and what was covered, the costs involved and applied any additional discounts.
Insurer: Nationwide
By: Joy
It was so easy to file a claim
It was so easy to file a claim. Received payment quickly. Whole process was super efficient.
Insurer: MetLife
By: Judi
I wish underwriting was faster
I wish underwriting was faster. Once complete and we have our first appointment I can see how I like the coverage.
Insurer: Nationwide
By: customer
I’ve had a great experience with…
I’ve had a great experience with MetLife pet insurance. Simple to submit claims and paid out timely. Highly recommended.
Insurer: MetLife
By: JAMES HURST
Good luck getting them to pay a claim
Good luck getting them to pay a claim! I've spent a lot of time on the phone with them, just to have them deny an $1100 claim the should be covered. They claim it was pre-existing. They started contacting vets that we haven't been to in 5 years to come up with a way to deny the claim. They even completely overlooked the enlarged heart and heart murmur. My best advise is to avoid the hassle and steer clear on them.
Insurer: Figo
By: Timothy Rupp
Very easy to sign up
Very easy to sign up. One issue though is that I just adopted this dog from NM PACA and will not get all her records for 2 weeks. She will be going to my regular vet once I get her records. The rescue assured me that she is current on all her vaccines.
Insurer: Nationwide
By: CorralesWayne