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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It was great!
It was great!! The only thing and I just only made two claims since I got this insurance. Why do you have to get the medical records every time? And the vet said you guys didn’t even reach out to them, so I had to leave work and go make sure they sent a copy of it to get my claim settled.
Insurer: Spot
By: Kimberly Johnson
Great experience
I’m happy with the result of a claim that was not straight forward. I also appreciated how easy it was to submit necessary documents/info to file a claim! For both of these reasons, I’m happy to refer friends and family to Pets Best
Insurer: Pets Best
By: Jay Churn
Sadie, Boxer, Says Wow
Sadie, My Boxer, Sadie, has health insurance from Embrace and Embrace is the best (imo) in the K9 health insurance business. Easy claim submittal, and fast processing.
Insurer: Embrace
By: Bryan Dunlap
Super quick and easy
The claim process was easy to understand and I received the needed paperwork very quickly. I appreciated the fast service because I was in an emergency situation. Call centre staff were very friendly as well.
BEWARE: Premiums Skyrocket Over Time — They Don't Want Long-Term Customers
I just canceled my Healthy Paws policy after watching my monthly premium increase by over 500% in just 4 years. When I first signed up, the price was reasonable, and I genuinely believed I was protecting my dog long-term. But every single year, the premium jumped significantly — without any major claims on my end. They’ll tell you it’s because “more pet parents are using their policies in your area,” but I’ve lived in both rural Colorado and now Oregon, and the excuse is always the same. The truth is: they don't want long-term customers. The younger your pup is, the cheaper the policy — but once your dog starts aging (especially around 6 years old), be prepared for your monthly cost to become outrageous and unsustainable. It's clear that Healthy Paws is focused on maximizing profit from healthy young pets while pushing out responsible pet owners who might actually use the insurance when it matters. It’s disappointing and greedy. This is not a company that supports loyal, long-term customers.
Insurer: Healthy Paws
By: Sir Vincent Artest
Calli
I am very thankful for my Vet, Dr Omtvedt, and Dr Brown, they truly care about our pets, (family). I recommend them every chance I have. I am also grateful for Pets Best insurance, I have had them for a long time, this is my 2nd set of Cairns. Chris
Best Pets Best
You will be very happy with the different options. I suggest you know in advance the type of coverage you want. Deductible. % of Claim to be paid out.
Insurer: Pets Best
By: steven
If you are in Canada DO NOT BUY THIS…
If you are in Canada DO NOT BUY THIS INSURANCE! My Bill is never the same, they charge in U.S. dollars and convert to Canadian so that "rate" you are quoted is BS. Also, (at least from Canada) I could not see a breakdown of my Bill, I just had to "trust" that everything was okay. Some months my Bill would be $90, others it would be $120. I also was Never given a copy of my agreement. Don't do it!
Insurer: Fetch Canada
By: Sarah Hobo-Gogo Bell