222,048+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Website login
Tried logging into website to file a claim and kept getting a “server error, try again later” message for an almost 2 weeks. Mailed claim docs thru email then finally able to login into website days later and said no claims so I had been filed. Downloaded and filed docs again thru website and got message that I had already filed that claim. Finally 2 days later was emailed the claim had been processed and applied to deductible. Which is fine but trying to file for 2 weeks and made to feel like I was trying to file the same claim twice is very annoying and frustrating.
Insurer: Pets Best
By: Tricia
Ollies's 1 Year THR Exam
A year ago, our wonderful little rescue puppy had a Total Hip Replacement ("THR"). PB was there once again to cover the vast majority of the very expensive procedure. Recently we took Ollie in for a 1 year check-up of his THR. Thankfully everything checked out great. PB covered the 1 year check-up within days of my clam submission. I cannot say enough about Pets Best and how not only have they alleviated our financial concerns but also our emotional concerns about Ollie's recovery. Many thanks to PB for aways being there for our Pets and especially little Ollie!
Make the Switch!
I recently had signed our dog up for insurance with Figo and we never got reimbursed and following the policy information, even after contacting customer support for clarification. I decided to switch to Pets Best and while it cost slightly more, we have already been reimbursed, had an easier time following and managing our policy, and submitting and tracking claims. Pets Best is a wonderful group that provides peace of mind for my dog and my wallet.
My Floor Dusters Security Blanket
My late wife had always used Trupanion, I never had any experiences except through what she always did, After she passed, I thought about dropping the insurance, I’m so grateful I didn’t, Trupanion helped me through some of the most difficult moments, Taking care of our 2 little floor dusters and making it extremely easy on my patience, I don’t think I could ever find myself having a pet without Trupanion as my security.
Insurer: Trupanion
By: James Edward Daugherty
Great Pet Insurance
Whenever i submit claims they are always quick and great. appreciate that.
Insurer: Nationwide
By: MARLA DENNIS
"Pumpkin processed my claim in an…
"Pumpkin processed my claim in an expeditious manner while staying in touch with me throughout the whole process. That extra touch shows me that they are vested in me & my pets genuine well being!! Pumpkin's level of customer service should serve as a model for the industry! Wow ya set the bar high!"
Insurer: Pumpkin
By: Bruno Mondello
Customer service has been outstanding
Customer service has been outstanding. Emails are replied to very very quickly and everyone I interacted with has been knowledgeable and courteous. Since they do a medical review at sign-up and state what your pet's pre-existing conditions are, there will be no surprises down the line on whether or not a claim will be paid. Very positive initial impressions.
Insurer: Adoro
By: Heather M
Trupanion is always very quick to…
Trupanion is always very quick to process invoices and disperse payments.
Insurer: Trupanion
By: Jennifer