218,465+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,465 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was trying to change my address from…
I was trying to change my address from Canada over to USA and I received a call from Amanda Mello. Wow, she was extremely helpful and nice! I realized that the process wasn’t as simple as just changing online, but after receiving Amanda’s help, it really went smoothly. She explained everything so well and had so much patience with me. She even put in a ticket with IT and called me the next day at the time she promised me to finish the whole process. She is one of the reasons I love having my pet insurance with Fetch. The world needs more people like her. Thank you Amanda!
Insurer: Fetch
By: Tatiana Z
Impressive!
Impressive! Cost and list of what you provide for it were within my price range. The lady was quick, efficient and answered my questions with obvious knowledge. I had already compared the prices with several other companies and was comfortable with my choice.
Insurer: Fetch
By: velvetladybug
The ease of submitting Vet bill and…
The ease of submitting Vet bill and supporting soap notes makes the experience simple.
Insurer: MetLife
By: Catherine
Help with getting appropriate coverage while reducing premims
Embrace representative reached out by phone because our policy renewal was expensive. When I called back, she helped me figure out how to reduce the premium without reducing the protection that was important to me. She was patient, knowledgeable, and went over every imaginable option (more than once). She understood what I wanted for our geriatric dogs and helped me figure out that raising the deductible was the most cost effective solution. We LOVE Embrace. They have always paid our claims promptly and fairly.
Insurer: Embrace
By: Anne Wallwork
the process was easy fast
the process was easy fast, and very easy to understand i know what im paying for and i know what coverage i have.
Insurer: Nationwide
By: Victoria
My claims are resolved quickly.
My claims are resolved quickly. However,I don’t want to create an account with a third party just to arrange reimbursement. This is cumbersome. Additionally your online chat option for help never works.
Insurer: MetLife
By: customer
Being told that arthritis is a pre-existing condition for cancer?
Being told that biopsies were covered and then to get denied stating that they are not covered and cited a "pre-existing condition of arthritis" was absurd when the biopsies were testing for bone cancer, which as a medical professional, I know those are completely different diseases and not caused by one or the other. Spot can do better for spilling out this incorrect information. It was disappointing and absolutely wrong. Not sure what medical background your company has.
Insurer: Spot
By: Brandie
Once good...now Extortionists, violating consumer protections.
Healthy Paws was a good insurance company before they got taken over by Chubb. Rates were fair, coverage was good. Rates have escalated ridiculously since becoming "a Chubb Company." This year, after over 10 years of paying premiums, my rate was escalated by over 122%. In one fell swoop. This is a violation of consumer protection codes, and has been reported to the Better Business Bureau. This company has lost its moral and ethical compass, and has become yet another scummy extortion front. Truly abhorrent.
Insurer: Healthy Paws
By: Nicole Sarradet
Enrollment was simple and easy.
Not difficult at all to begin enrollment
Insurer: MetLife
By: Keisha Crenshaw