5
out of 5
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5
out of 5
5
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5
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5
out of 5
Trupanion sign up experience.
Well handled, friendly and answered all questions. Waiting on requested mailed hard copy of policy for file, no printer at home. Agent promised it would be mailed out within a day, so if I received it today would up to a ten.
- INSURER: Trupanion
- POSTED: 04/07/2021
- BY:
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
5
out of 5
5
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5
out of 5
The rep was professional.
The rep was professional. However I was not happy with the response stating Trupanion would not pay for a specialist to determine if my pet was to have surgery that day. It was not just an “exam”, it was like a pre op consult he determined surgery was not needed, which was great news. So when the claim was denied I was really shocked that it wasn’t covered. I have had exceptional service before and this is not what I expected. The rep said “it was just an exam”. REALLY??????
- INSURER: Trupanion
- POSTED: 03/28/2021
- BY:
- BREED: Toy Poodle
- AGE OF PET: 7 - 10
1
out of 5
do not stand behind their policy
was told they would pay for prescription food and prebiotic. the did for a short period then denied. our vet says he will always be sick without it.
- INSURER: Hartville
- POSTED: 03/23/2021
- BY: Dennis
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
5
out of 5
So thankful for Pets Best Health Insurance!
We are so thankful we invested in Pets Best Health Insurance for our dogs! Our dog, Huck had onset of a lethal disease last summer and had to be hospitalized at a pet ER for 4 days that included many tests and expensive medications. The peace of mind knowing that we had Pets Best health insurance for him was priceless! We were able to rest assured that we were able to give him the best treatment to save his life. We can now rest assured that we can continue his monthly expensive medication and tests to keep him healthy and happy for the rest of his life.
- INSURER: Pets Best
- POSTED: 03/08/2021
- BY: Debbie
- BREED: Rat Terrier
- AGE OF PET: Over 11 years