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Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Our dog Henry has been through some hard times
Our dog Henry has been through some horrific ailments starting with bone cancer in a front leg leading to amputation, followed by myasthenia gravis, and ultimately mega esophagus. Sounds like a horror show but Henry is still with us and Trupanion has been a key support throughout.
Insurer: Trupanion
By: John
Love Spot Pet Insurance
Love Spot Pet Insurance. It's super easy to file a claim and get estimates. I have peace of mind that my pets are covered and I can properly take care of them and all their needs when emergencies arise.
Insurer: Spot
By: Jennifer Baxter
Easy process and prompt payment
It was very easy to submit my vet invoices and I received payment within a few days. Definitely made my cat’s illness less scary.
Insurer: Trupanion
By: Amy
Run the numbers!
Buying insurance from Pets Best seemed like a good idea and, like all insurance companies- I guess- turned out to be more of a money maker for Pets Best than the insured. I didn't like that the monthly premium kept going up- automatically, each year as if it should be an accepted way for insurance companies to do business. Like they were owed that increase regardless of pay outs. Anyway, ultimately, I ran the numbers for me from March '25 to March '26- during which there was another premium increase in July. My total payout for insurance and vet bills was $2325. This included my dog's annual wellness check up and two visits. The total covered and paid by Pets Best was $251! Had I just put money into an interest bearing account for Vet stuff I would have saved $1187. Maybe this doesn't seem like much but it adds up! I know that the reason insurance is bought is the fear of some big Vet bill- which, I guess, could happen. It's a roll of the dice. However, had I just put money aside for Vet stuff instead of giving it to Pets Best, I estimate that I would have close to seven or eight thousand in the bank at this time.
Insurer: Pets Best
By: Michael Pray
Be aware that ER visit may not be completely covered
Be aware that they don’t cover all aspects of an emergency room visit. For example, an exam is necessary to diagnose the emergency. Not covered. Medications sent home (no prescription filled but meds to continue to treat acute episode) also NOT covered. Not very good coverage unless you pay more. They also scrounge around to get records from your general vet to see what might not be covered as a pre-existing condition. Dog had 2 episodes of swimmer’s ear that general vet miscategorized as chronic allergic dermatitis. Last episode was 2 years ago. Thus, I was alerted to the fact that it won’t be covered in the future. Disappointed that I purchased and may discontinue.
Insurer: Embrace
By: Mary Dupont
Great company!
Met life pet insurance agents are knowledgeable and caring, and took care of our claims quickly and accurately. They’re a great company and I would recommend them highly to anyone.
Insurer: MetLife
By: Ctp
It’s the first time I have ever had pet…
It’s the first time I have ever had pet insurance, and the fist time I ever had an emergency that really scared me with my golden retriever. I called to ask about filing a claim and customer service was amazing and guided me through exactly what I needed to do. The response time on the claim was so quick, I was amazed. So thankful to have my dog and to have had the insurance to assist with the emergency.
Insurer: Trupanion
By: Lisa
Easy claims submission and timely…
Easy claims submission and timely processing.
Insurer: Spot
By: Tani