220,145+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,145 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I don't like that I get charged twice…
I don't like that I get charged twice for my first payment so it can cover the first two months only to have to pay the normal amount again the second month of my plan.
Insurer: Nationwide
By: customer
Easy claiming and payout
Easy straightforward claim submission and prompt response and payout.
Insurer: MetLife
By: Sherihan mother of Seven
Good, could be great
I love knowing that I’ll never have to choose between paying my mortgage or helping my pet if an accident or illness were to happen to them. That being said, the premium increase each year is a pain point as is the claims process. If you should happen to forget to submit a piece of information in your claim, the claim just disappears like it never happened (even though you know you submitted it because you got that email verification). Please look into rectifying that.
Insurer: MetLife
By: rescuemom
excellent service processing claims…
excellent service processing claims with accuracy.👋
Insurer: Spot
By: Clara Samaniego
Kia made the experience seamless from…
Kia made the experience seamless from beginning to end. Explained the policy well and kept sign up simple.
Insurer: Nationwide
By: Paul Burick
I gave à 1 star because that’s the…
I gave à 1 star because that’s the lowest. Advertising is very deceptive, don’t get this insurance. You want to protect your pet, they want to steal your money. I want a full refund!
Insurer: Healthy Paws
By: Ben Coonfield
Horrible company
Horrible company. Before moving forward with services at the vet, we specifically called and asked multiple questions to confirm what would and would not be covered. We relied on the information given to us over the phone, only to later find out the coverage was denied. When we called back for help, the representatives offered no real solution, refused to escalate the issue to a supervisor, and would not review the recorded calls to verify what we had originally been told. On top of that, they also refused to fully cover our puppy’s required vaccinations, claiming we had somehow already maxed out the vaccine coverage. Extremely disappointing customer service and communication overall.
Insurer: Figo
By: Danielle Field
Great
Great , help take care of your loved ones
Insurer: MetLife
By: Deanna Thomas