220,145+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,145 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best is gone down hill 😢
This pet insurance company used to be great. I’ve been with them for over 15 years, but lately things have really gone downhill. The app has become a total disaster compared to previous years — it only works when it wants to. Claims that used to take just a few days are now taking weeks or even months, even for simple vaccination reimbursements. It’s just not the same company experience anymore. I’m still staying with them hoping things improve, but so far I honestly haven’t seen much change. Even customer service has gotten worse compared to what it used to be. Maybe it’s because the company has grown so much over the years, I don’t know, but I truly hope they can get things back on track.
Insurer: Pets Best
By: Ih Ra
Polite and informative
Polite and informative
Insurer: Nationwide
By: customer
Helped me figure out insurance for my…
Helped me figure out insurance for my two birds and made the overall process very easy!
Insurer: Nationwide
By: shannon barber
Very rarely do they cover anything
Very rarely do they cover anything. waste of money
Insurer: Pets Best
By: FKI
Wish I had know about this insurance…
Wish I had know about this insurance sooner.
Insurer: MetLife
By: Sandra
Polite and knowledgeable representative
Polite and knowledgeable representative
Insurer: Nationwide
By: Nyla
claims process is horrible and customer…
claims process is horrible and customer service never followed up calling me back. I had to make several phone calls and emails to just keep getting the runaround and they kept denying my claims even though I provided all necessary documents. This company likes to take you money but does not like to pay any claims. I would highly NOT recommend this pet insurance company to anyone!
Insurer: ASPCA
By: Glenn
SIGNING UP WAS EXTREMENLY SIMPLE
SIGNING UP WAS EXTREMENLY SIMPLE
Insurer: MetLife
By: Consumer