216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Coverage
Affordable coverage. Easy to enroll., First time customer
Insurer: MetLife
By: Amy Moon
Josh Sabado was clear and concise
Josh Sabado was clear and concise! Made it super easy to decide on plan and did not come across as pushy at all.
Insurer: Fetch
By: customer
They used to be a eh ok, to dude, don't get that so called insurance
They used to be a eh, decent pet insurance, but they keep cutting things, over and over and now they are just a waste of money. They don't cover anything AT ALL. They will use every single excuse to make everything a pre-existing condition. Dog had diarrhea ONC, now anything that's gastrointestinal, is a "pre-existing condition". I used to get a discounted pet script, but because my dog had vaginitis (bulldog), again ONLY ONCE, her seasonal allergies are considered a "pre-existing condition" and they don't even cover her apoquel. I highly advise you look at other legit pet INSURANCE companies, cause this is just a place the wants your nickels and dimes and you're not getting ANYTHING back. It's a joke.
Insurer: Nationwide
By: Heather Griffin
The response was immediate
The response was immediate. Thank you.
Insurer: Trupanion
By: GAIL
Very pleasant and helpful…
Very pleasant and helpful representative.
Insurer: Nationwide
By: Dianne
MetLife has always responded shortly…
MetLife has always responded shortly after I have sent in a claim - and have always provided complete explanation as to the refund I will be receiving and the reasons for their decision.
Insurer: MetLife
By: Marilyn
Alia is BEYOND AMAZING
Alia is a huge asset to Fetch! She was so incredibly patient, so wonderfully professional and so amazingly kind! If all customer service representatives were as well-rounded and skilled as Alia is, the world would be a far happier place, of this I am sure! Amazing job, Alia! You deserve all the accolades!
Insurer: Fetch
By: Tyler Vella
I recommend Trupanion to all our family…
I recommend Trupanion to all our family and friends with dogs as we are very happy with Trupanion. I have never been disappointed with the information I have been given to my questions. The staff at Trupanion is always professional and courteous.
Insurer: Trupanion
By: Judy Gallagher
Giving one star is generous
Giving one star is generous. Worse customer service, insane waiting times, claims dept asking for records they have ... the absolute worst. Save your $. Date of experience is every claim i submitted...so it was not a one off. Be advised...you are forewarned.
Insurer: Embrace
By: Vicky Harris
Embrace has very good customer service…
Embrace has very good customer service and they review claims and reimburse in a timely manner. Having pet insurance is helpful with dogs who go to the vet frequently for something other than their wellness visits.
Insurer: Embrace
By: Mary Beth Yates