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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My claim was settled satisfactory and…
My claim was settled satisfactory and quickly. Staff showed sympathy for my loss that the staff made several changes to the way my claim was settled due to a change in banking institution.
Insurer: Embrace
By: C. Arny
I have been waiting for 4 weeks my…
I have been waiting for 4 weeks my reimbursement! This place is horrible!
Insurer: Spot
By: Alma Bakoylis
Pets best insurance has been amazing
Pets best insurance has been amazing! We have a great plan that helped to cover expensive surgery and rehab with no questions asked! We just added our new pup to the plan. I am greatly appreciative of the ease of this insurance and have shared with family and friends. The only thing is at times it can take a little ling for reimbursement but never more than 5-6 weeks.
Insurer: Pets Best
By: Heather Young
Very slow speed in processing claims
Very slow speed in processing claims All of my claims takes almost 2 months to process. Their team will always tell me that they are working on my claim, but I keep waiting. Also, they keep asking for the same document, and I submit them multiple times, and they still claim it's missing. It's very frustrating and very slow. After my kittens are older, I will really want to switch to a different insurance provider.
Insurer: Embrace
By: Owner of two furbabies
Policies are very tight
Policies are very tight, difficult to get positive outcomes from claim submission
Insurer: Spot
By: Jean
Spot pet insurance paid quickly and…
Spot pet insurance paid quickly and claim was easy send in.
Insurer: Spot
By: William Crampton
The app is great
Fast easy claim filing using the app. Quick reimbursement if you opt for direct deposit (quite slow if you wait for a check). When my older dog passed they saw the claim and automatically removed his account from my monthly bill (i have another dog insured as well) so I didn’t have to worry about that. About as compassionate as an insurance company can get. Very fair rates and coverages without crazy rate increases. I will continue using them for my animals as long as they keep up the good work.
Insurer: Embrace
By: CB
Spot pet insurance is the smartest thing you can get for your pet. It gives you peace of mind every time you walk through your vet's door.
I am able to take better care of my little Chihuahua, Biscuit, thanks to Spot pet insurance!
Insurer: Spot
By: Dawn Kinnikin
Best InsuranceHealthy Paws! Just like a family to me
Healthy Paws has served us well over the years. They have a history of paying claims. My first dog had 3 knee surgeries. The cost was over $13,000 and Healthy Paws paid 90%. Then he developed Mitral Valve Disease (MVD). The electrocardiograms twice per year and daily heart medication cost thousands of dollars a year. Healthy Paws paid. The last year of his life he was in the hospital twice. This cost $20,000. Healthy Paws paid. My second dog had kidney and PDA surgeries. Healthy Paws paid. Then he developed Mitral Valve Disease (MVD). Healthy Paws paid. He was hospitalized for 6 days with life saving treatments. Ventilator, supplemental oxygen, etc. This cost $28,000. Healthy Paws paid. And finally, although it was a very sad time, Healthy Paws paid for the euthanasia. Healthy Paws always came through! Thank you, Healthy Paws.
Insurer: Healthy Paws
By: Nina Rapeephan