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I am very impressed with how user friendly Trupanion is.
I am very impressed with how user friendly Trupanion is. That I can choose the plan that works for me and I always receive friendly service and quite prompt responses.
Insurer: Trupanion Canada
By: Cheri
I have been happy with the speed of the claims and how you keep the customers informed
I have been happy with the speed of the claims and how you keep the customers informed
Insurer: Trupanion Canada
By: Mary
I have found it a challenge to receive any updates on my claim.
I have found it a challenge to receive any updates on my claim. I have sent the form twice now and am yet to hear anything back. I am beyond frustrated with this lack of customer service. Someone needs to take responsibility for this claim. Thank you.
Insurer: Trupanion Canada
By: Maria
I was very impressed with the service and efficiency of our claims.
I was very impressed with the service and efficiency of our claims.
Insurer: Trupanion Canada
By: Christine
Jonathan was great to deal with and speak with over the phone.
Jonathan was great to deal with and speak with over the phone. Very polite and courteous. I haven’t yet had to use the services so don’t know how it will be when needed
Insurer: Trupanion Canada
By: Julie
Kat was super friendly and helpful!
Kat was super friendly and helpful! Seamless, quick experience.
Insurer: Trupanion Canada
By: Allison
Pleasant responsive representative answered our questions and resolved our issue quickly
Pleasant, responsive representative answered our questions and resolved our issue quickly
Insurer: Trupanion Canada
By: Marie
Price too high
Price too high
Insurer: Trupanion Canada
By: Artin
Prompt service excellent response time for approvals.
Prompt service, excellent response time for approvals. Highly recommended. Especially when your mind is on doing everything to help your pet...thanks Trupanion.
Insurer: Trupanion Canada
By: Suzanne
The fact that my premium has gone up by about 20% in one year is absolutely insane to me.
The fact that my premium has gone up by about 20% in one year is absolutely insane to me. this is terrible business and i regret choosing this insurance.
Insurer: Trupanion Canada
By: Bailey