154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 02, 2020

I have been with Trupanion for a long…

I have been with Trupanion for a long time. The people that work there have always been very helpful. I have had several claims this year. My dog Riley has had a tough time the last few months..Trupanion has been there for me they have paid my claims, and taken care of everything. I recommend them to everyone thanks for being there. Shirley Harris and Riley

Insurer: Trupanion

By: Shirley

Verified September 02, 2020

So glad I have Trupanion

Trupanion agents are always helpful and professional if I call with a question. The time between filing a claim and payment is quick. My cat has chronic pancreatitis so there are many claims. The insurance is surely a godsend for me because it pays 90% of my bills.

Insurer: Trupanion

By: Barbara

Verified September 02, 2020

Super Insurance

Super Insurance. I am totally pleased. I highly recommend Trupanion.

Insurer: Trupanion

By: William Gentry

September 02, 2020

RUN FROM THEM AS FAST AS YOU CAN

I don't know how this company has 4.5 star ratings because it is THE WORST!!! I've had insurance with them since 2016 for my 14 yr old dog who has bad arthritis. I am stuck because of this condition. Every year the monthly premium almost doubles and the coverage goes down. In the beginning they were great, but as the years past by they started denying almost every claim. And the ones they do pay take forever to get reimbursed. I have far too many complaints to write here, but trust me when I say find a different company to insure your pet. I'm so tired of fighting for everything with them, and losing. Things they paid for years are now being questioned and even though I pay extra for the holistic rider on his policy, they find excuses to not cover much of the holistic care. But if you want to pump your pup full of drugs they will pay for that. I think it's time to put that premium payment in a savings account instead of giving it to this horrible company. I'd save money in the long run paying out of pocket rather than this insurance which is more headache than it's worth. I will say they have very nice customer service reps who really feel bad when I call in crying because a claim was denied. It's too bad they work for such a horrible company and can't actually do anything to help. Wish I could give negative stars.

Insurer: Trupanion

By: Jamie Burton

Verified September 02, 2020

We are so happy to have chosen Trupanion when our Golden Retriever was just a puppy!!

When we brought our puppy home, we decided to purchase pet insurance. We did our research and decided on Trupanion. After 11 1/2 years with Trupanion and on going to this day, we don't have one regret. They are professional, fast and so helpful. I hear from friends who went with other pet insurance companies and am sorry they didn't go with Trupanion. With Trupanion, they are very clear what they cover, there is no fine print. They are as clear as day what they cover. With numerous surgeries (Hip Replacement and Knee surgery) Trupanion has covered 90% of Dakota's care. We are so grateful we had the coverage we did. As Dakota's senior years are here now, having all the care from previous years has helped her enjoy it to the fullest.

Insurer: Trupanion

By: Mary

Useful
September 02, 2020

The paperwork is always done efficiently.

The paperwork is always done efficiently. We set-up direct deposit, after sending the voided cheque. We received an email saying completed.

Insurer: Trupanion Canada

By: Ron

Useful
September 02, 2020

The quality of customer service and the level of coverage is amazing.

The quality of customer service and the level of coverage is amazing. It puts me at ease that I know I can count on this plan for my dogs.

Insurer: Trupanion Canada

By: Kylie

Useful
September 02, 2020

The staff are always extremely helpful and professional.

The staff are always extremely helpful and professional.

Insurer: Trupanion Canada

By: Monique

Useful
September 02, 2020

Very prompt assessment of claim and payment - thank you!

Very prompt assessment of claim and payment - thank you!! Not sure what the rationale is for not covering examination of a pet with an emergency health issue that leads to treatment? Would be very interested in the reasoning behind this. Thanks!

Insurer: Trupanion Canada

By: Jim

Useful
September 02, 2020

You are so helpful and quick to respond.

You are so helpful and quick to respond.

Insurer: Trupanion Canada

By: Cam

Useful

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