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Dakota's surgery on August 18, 2020
Very professional and very efficient. I filed my claim online and had a response and claim number within minutes. The claim was processed and paid in just a matter of days.
Insurer: Trupanion
By: Erik
Very responsive compassionate and efficient.
Very responsive compassionate and efficient. Love these guys!
Insurer: Trupanion
By: Lydia
Dog Mom
We had a dog with heat stroke and a large bill once she was released from emergency pet hosp,submitted a claim on Monday and received payment on Wednesday of the same week
Insurer: Trupanion
By: Sandra
We have had Trupanion for over ten years with another dog.
We have had Trupanion for over ten years with another dog. When I called about adding another dog everything was explained to me and additional options were given without asking.
Insurer: Trupanion
By: Walter
Your employee was friendly and very helpful.
Your employee was friendly and very helpful.
Insurer: Trupanion
By: CJ
Anyone I ve ever dealt with is always kind helpful and quick to respond to emails.
Anyone I ve ever dealt with is always kind, helpful and quick to respond to emails.
Insurer: Trupanion Canada
By: Sarah
because trupanion has always been there for my dog Bella
because trupanion has always been there for my dog Bella
Insurer: Trupanion Canada
By: Ronald
I am very impressed with how user friendly Trupanion is.
I am very impressed with how user friendly Trupanion is. That I can choose the plan that works for me and I always receive friendly service and quite prompt responses.
Insurer: Trupanion Canada
By: Cheri
I have been happy with the speed of the claims and how you keep the customers informed
I have been happy with the speed of the claims and how you keep the customers informed
Insurer: Trupanion Canada
By: Mary
I have found it a challenge to receive any updates on my claim.
I have found it a challenge to receive any updates on my claim. I have sent the form twice now and am yet to hear anything back. I am beyond frustrated with this lack of customer service. Someone needs to take responsibility for this claim. Thank you.
Insurer: Trupanion Canada
By: Maria