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Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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glad I have this insurance
so happy i have this insurance for my best friend Molly..I have had this insurance when i had my other baby Candy who went over the bridge a couple years ago and when I adopted Molly she got covered by insurance..I always tell my friends and fellow pet owners that they should get this insurance...
Insurer: Nationwide
By: Marilyn
Having a rescue was a challenge, but nationwide did pay some claims
Ellie is doing better. But it was difficult her being a rescue had no medical records. Alot of going back and forth but nationwide did pay some claims.
Insurer: Nationwide
By: Marshs
Once you get through the medical review process...(if requested), .the claims service is outstanding.
If your pet is older, Nationwide may request medial records prior to paying the first claim(s) submitted. In our case, it took 45 days (they notify you it can take up to 60 days) after submitting our records. Initially,we were unhappy with the length of time it took for the medical review. However, they were always very friendly and helpful when I called to check on the progress. After this process was completed, we now receive payment on our claims within 3 business days (if you sign up for electronic claims payment). We are now extremely happy and would recommend this insurance to everyone, especially if you have an older pet that requires more medical attention.
Insurer: Nationwide
By: David
thank you.
Murphy is doing great. Your customer service is wonderful. Love the news letters. Thank you.
Insurer: Nationwide
By: Evamarie
Claim decision takes too long!
Claim decisions take too long.
Insurer: Nationwide
By: James
Greta turnaround
After being totally stressed out with Frankie having surgery etc., I was quite relieved that I Nationwide was able to reimburse me for almost 90%.
Insurer: Nationwide
By: Maxine
Fast service
Processing claims has shown a wonderful improvement in time. Which is greatly appreciated.
Insurer: Nationwide
By: Tanya
Easier than expected
Very happy with your service.
Insurer: Nationwide
By: Keri
So happy I signed up for Nationwide pet insurance!
Nationwide was recommended to me by my sister. It has been wonderful. They are very quick to respond and the claims process is quite simple.
Insurer: Nationwide
By: Karen
This is the best pet insurance I have ever had!
Everything is so easy and great with Nationwide. Sending in claims via email and receiving direct deposit payments are fantastic. I have had zero trouble with the insurance, although I do wish we didn't have to use it with our dog. He has been very challenging, but well taken care of. Thank you Nationwide!
Insurer: Nationwide
By: Rhodora