154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 29, 2020

The worst

I hear this was a good insurance for your pet. OMG NOT, I have a few Vet visit for her shots and heart worm meds. I got my dog in May/2020 and still they have not given me my money for the claims. I have been paying $44 plus dollars every month. PLEASE do not use them. Its a scam, they do not reimburse you at all.

Insurer: Pets Best

By: B

Useful
Verified September 29, 2020

Thank goodness for Trupanion they are angels

Trupanion is the number one dog insurance that really cares. They have helped my Lexie since 8weeks old . She is on medication daily to keep her healthy and Trupanion has made it possible so I can do this

Insurer: Trupanion Canada

By: Linda

Useful
Verified September 29, 2020

First time making a claim

Entire process was complete in one day.

Insurer: Trupanion

By: Ron

Useful
September 29, 2020

The company has the best customer service and process’ claims fast and easy.

The company has the best customer service and process’ claims fast and easy. Benefits are flexible and most comprehensive. Been a loyal customer for 8 years.

Insurer: Trupanion

By: Karin

Useful
September 29, 2020

The ease of filing a claim.

The ease of filing a claim. The value of carrying this pet insurance coverage

Insurer: Trupanion

By: Steven

Useful
September 29, 2020

Quality, consistent experience

Trupanion has consistently provided a quality customer experience.

Insurer: Trupanion

By: Kristine

Useful
September 29, 2020

Trupanion seems more transparent in knowing what is covered under my plan than other pet insurance companies.

Trupanion seems more transparent in knowing what is covered under my plan than other pet insurance companies. Also, Mike and everyone I have talked to has been very friendly and helpful.

Insurer: Trupanion

By: Larry

Useful
September 29, 2020

Very friendly good voice projection & precise.

Very friendly, good voice projection & precise.

Insurer: Trupanion

By: Erika

Useful
September 29, 2020

Was very helpful when I called

Was very helpful when I called

Insurer: Trupanion

By: Catharine

Useful
September 29, 2020

While she was kind I did not get any of the help I needed.

While she was kind, I did not get any of the help I needed. This I believe is a company wide problem. Taking money from pet parents, but not paying out when you really need it. Thanks Trupanion for denying me the insurance coverage to save my dogs life. I will never recommend this insurance.

Insurer: Trupanion

By: Andrea

Useful

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