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I truelly want to thank everyone at Trupanion for there help with Dakatas claim. I am so impressed with how all the staff worked so hard on getting me the preapproval before her emergency surgery and doing the express pay so I dident have to pay out of pocket. Honestly this is the best experience we have had with an insurance company and the experience helped make our thanksgiving.

Simply put, Embrace has allowed me to give a higher standard of care to my dog with canine epilepsy. They have consistently been timely and fair, and without their coverage of multiple claims upward of $1000 over the past year, I would have had to make some terrible decisions that no pet owner wants to make. Thank you, Embrace!

Embrace Pet Insurance has it down! It's an amazing company who does what they say, all the time, everytime!I've been a pet parent with Embrace going into my third year. Although my 4 critters have not had major illness, thank goodness, the Wellness policy has served us well. It always pays for itself and the timely reimbursements in full give us a great sense of security. Knowing I can get my kids in for their annual exams, get their preventative innoculations etc. and be paid back within a week or two is wonderful. I have already told my vet that they should consider offering this policy to their clients.

I can not tell you how comforting it is to have trupanion with us every step of the way.....

I can not tell you how comforting it is to have trupanion with us every step of the way.....

I have never had pet insurance, but due to showing our dog in 4H I decided it may be important now. I searched all over the internet and with others for an insurance with great benefits and affordable (we are a family of 4 with below average income currently and lots of student loans). I found Embrace online and bought our dog insurance which is a good fit for us right now, I also did get the Wellness insurance, which is for shots, etc. we needed to pay for anyway, so rather than paying all at once for shots, etc. we pay a monthly wellness fee and submit claims for reimbursement to Embrace. The Wellness insurance actually lets us come out slightly ahead financially too although we pay up front. What I like the absolute most about the insurance is the help I receive online!! Any question, misunderstanding, etc. is thoroughly looked at and responded too almost always within a day! I really appreciate that! Thank you! I recommend Embrace to our veterinarians as well! I appreciate the flexibility of creating our own plan!

MY DOG NEEDED SURGERY FOR REMOVAL OF COINS WHICH CAUSED ZINC POISONING JUST BEFORE CHRISTMAS OF LAST YEAR. THE COMPANY MADE SURE I RECEIVED MY PAYMENT BEFORE THE HOLIDAY. I WAS SO PLEASED WITH THEIR SERVICE.

I had one minor problem, which was an ear infection not being covered because it was a "pre-existing condition"...even though it was cured the first time. I was assured that this could be rectified with documentation from my vet, but getting this done from the vet's office is proving to be difficult. At any rate, dogs do get recurring infections! The other issue was the massive increase after one year of service. 28%! I can understand that increases will happen annually, but at this rate, my premium will be over $200 within a few years! The last problem I have with them is the deductible. It is not annual, but per incident. That is a bit much, as well, if the dog has to go to the vet more than once in a year. I am currently negotiating with another company with unlimited benefits, annual deductibles, 10%copay, and they also cover hip displasia! They also assure me that rate increases average around 9% annually, which is much better to swallow!

I had one minor problem, which was an ear infection not being covered because it was a "pre-existing condition"...even though it was cured the first time. I was assured that this could be rectified with documentation from my vet, but getting this done from the vet's office is proving to be difficult. At any rate, dogs do get recurring infections! The other issue was the massive increase after one year of service. 28%! I can understand that increases will happen annually, but at this rate, my premium will be over $200 within a few years! The last problem I have with them is the deductible. It is not annual, but per incident. That is a bit much, as well, if the dog has to go to the vet more than once in a year. I am currently negotiating with another company with unlimited benefits, annual deductibles, 10%copay, and they also cover hip displasia! They also assure me that rate increases average around 9% annually, which is much better to swallow!

When my wife had mentioned buying insurance for our Stella last spring I had much hesitation due to concerns about this type of insurance being even worse to submit and get claims processed than our own health insurance. I thought there had to be a "catch" that would always be found to keep a claim from being paid. HOW WRONG I WAS! We had a surgery performed on Stella and our Embrace contacts kept us informed and were very patient with our questions. Our claim was processed very quickly and a check issued. I am so impressed by the coverage that we received. I would encourage anyone thinking about pet insurance to look nowhere else. Embrace will be our choice for a long time. I know of a few human health insurance companies that could use some lessons in customer service from Embrace!Thank you to all of the Embracers that assisted us. Mel, Natalie and our mixed breed mutt Stella.