154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 30, 2020

Coverage great but company leaves a lot to be desired

While I love the coverage Pets Best offers including their wellness plans, I find their app, site, and speed to process claims to be horribly slow and outdated. I have no way to easily track deductibles, why some items clear but others don't (no clear explanation on EOB). When you submit a claim it can take months for resolution and payments.

Insurer: Pets Best

By: Andy Pawling

Verified September 30, 2020

Worst insurance I’ve ever had.

Worst insurance I’ve ever had.

Insurer: Spot

By: Michael Deida

Verified September 30, 2020

We have had nothing but great service…

We have had nothing but great service from every representative at Trupanion: our now 8 year-old rescue dog has had multiple, significant health issues (and surgeries) and every claim has been handled quickly and without any problems! Great company and very fair to it's customers! I have and will continue to recommend Trupanion without reservation to all of my friends!!!

Insurer: Trupanion

By: Sarah

September 30, 2020

Healthy Paws provided accurate, kind, and complete service and coverage for our puppy.

We adopted a new puppy while our kids were in quarantine. Though he's a sweet pup, he has a troublesome habit of eating pretty much anything, and he's had multiple trips to the emergency room. Healthy Paws paid our claims very promptly. They reimbursed us exactly as per the policy terms--no hassles or issues of any kind. Service and care were exemplary. We are very happy customers, and I've recommended Healthy Paws to my dog-owning friends.

Insurer: Healthy Paws

By: Alex

Useful
September 30, 2020

Natalie was compassionate and helpful which was greatly appreciated in such a stressful situation.

Natalie was compassionate and helpful which was greatly appreciated in such a stressful situation.

Insurer: Trupanion

By: Katherine

Useful
September 30, 2020

the assistant helped me with all my questions perfectly

the assistant helped me with all my questions perfectly

Insurer: Trupanion

By:

Useful
September 30, 2020

The customer service staff is always super helpful when I've reached out via facebook or via online chat.

The customer service staff is always super helpful when I've reached out via facebook or via online chat. Colette was of great help!

Insurer: Trupanion

By:

Useful
September 30, 2020

The service has always been excellent.

The service has always been excellent.

Insurer: Trupanion

By: Marshall

Useful
September 30, 2020

There has always been good and clear communication.

There has always been good and clear communication. The service, etc., is wonderful. Also, Trupanion has always been very helpful with my questions, service, etc.

Insurer: Trupanion

By: Bev

Useful
September 30, 2020

They were very helpful

They were very helpful

Insurer: Trupanion

By: Glen

Useful

Compare top pet insurance providers plans.