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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Coverage great but company leaves a lot to be desired
While I love the coverage Pets Best offers including their wellness plans, I find their app, site, and speed to process claims to be horribly slow and outdated. I have no way to easily track deductibles, why some items clear but others don't (no clear explanation on EOB). When you submit a claim it can take months for resolution and payments.
Insurer: Pets Best
By: Andy Pawling
Worst insurance I’ve ever had.
Worst insurance I’ve ever had.
Insurer: Spot
By: Michael Deida
We have had nothing but great service…
We have had nothing but great service from every representative at Trupanion: our now 8 year-old rescue dog has had multiple, significant health issues (and surgeries) and every claim has been handled quickly and without any problems! Great company and very fair to it's customers! I have and will continue to recommend Trupanion without reservation to all of my friends!!!
Insurer: Trupanion
By: Sarah
Healthy Paws provided accurate, kind, and complete service and coverage for our puppy.
We adopted a new puppy while our kids were in quarantine. Though he's a sweet pup, he has a troublesome habit of eating pretty much anything, and he's had multiple trips to the emergency room. Healthy Paws paid our claims very promptly. They reimbursed us exactly as per the policy terms--no hassles or issues of any kind. Service and care were exemplary. We are very happy customers, and I've recommended Healthy Paws to my dog-owning friends.
Insurer: Healthy Paws
By: Alex
Natalie was compassionate and helpful which was greatly appreciated in such a stressful situation.
Natalie was compassionate and helpful which was greatly appreciated in such a stressful situation.
Insurer: Trupanion
By: Katherine
the assistant helped me with all my questions perfectly
the assistant helped me with all my questions perfectly
Insurer: Trupanion
By:
The customer service staff is always super helpful when I've reached out via facebook or via online chat.
The customer service staff is always super helpful when I've reached out via facebook or via online chat. Colette was of great help!
Insurer: Trupanion
By:
The service has always been excellent.
The service has always been excellent.
Insurer: Trupanion
By: Marshall