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Always helpful with my medical miracle dog!
Always helpful with my medical miracle dog! Without trupanion, I would not have been able to help her through cancer treatments
Insurer: Trupanion Canada
By: Jennifer
Because even though a mistake was made on the first day it seems as if it were corrected on the same day!
Because even though a mistake was made on the first day, it seems as if it were corrected on the same day!
Insurer: Trupanion Canada
By: Dawn
Payroll deducted for 6 months
Payroll deducted for 6 months. Finally got around to using Nationwide Pet Insurance and it is a total scam. You will get denied for not supplying Complete Invoice, All Medical Records, All Soap Notes, All Lab Results and More. They will not reach out to your Vet like other pet insurance companies do, they expect you to collect and upload all these docs with each claim. While their competitors only require an invoice, and if they need more info they will reach out the clinic to get the docs to complete the claim. Not to mention when you compare rates for actual coverage. Nationwide will charge you the same rate for 1/3 the coverage of their competitors. In other words i used to pay $126 for 2 dogs that only covered up to $8K per dog. I went to Nationwides competitor and now pay $109 for 2 dogs and get up to $30K per dog. Like the other guy said, your better off just saving the money you would have paid Nationwide Pet Insurance. That way you wont have to deal with their customer service talking to you like their paying you to be their customer.
Insurer: Nationwide
By: KC
No complaints at all
No complaints at all! Great and quick communication and follow up on our claim. It’s been great to be part of them. Definitely recommend them.
Insurer: AKC
By: Gross Christian
I submitted two claims at the beginning…
I submitted two claims at the beginning of the month and received delay notices, still waiting for second reimbursement. The monthly payment was taken immediately. The web site camera for claims need to be improved. I want my pet to be covered and quicker returns.
Insurer: Pets Best
By: Laricka Tollerson
Claim was processed quickly and efficiently and staff was so kind and caring
My Beagle was injured - sustained a broken leg when he was hit by a car. My claim was processed quickly and staff followed up to check on how he was doing. Felt they really cared about his recovery and having claim processed so quickly and efficiently was very helpful. Thank You!!!
Insurer: Healthy Paws
By: Elizabeth
The support team is very professional and kindly.
Our cat had emergency surgery but we got very satisfied refund from this team. We are highly recommended this service.
Insurer: Healthy Paws
By: Hiroki
You folks are second to no one.
very professional, accurate, timely and informative.
Insurer: Embrace
By: William
Trupanion far exceeded my expectations
I was pleasantly surprised at how easy it was to submit my claim. Plus, the turnaround time from my submission to their providing an EOB was within a couple days! Great service, thank-you.
Insurer: Trupanion
By: Linda
I've been a Pets Best customer for 15…
I've been a Pets Best customer for 15 years, possibly more. I don't know what's going on with them, but up until a year ago you always received reimbursement within 2 weeks, usually less. It now takes close to 2 months! It's ridiculous. I also have to list my pets diagnosis and date of every single time! I don't remember the exact dates of diagnosis especially when it's been a few years. I think they have expanded too much and can't keep up with demand. I'm not sure if I will recommend them anymore.
Insurer: Pets Best
By: Heidi