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received, prompt, courteous service

I have had the joy of owning four Beagles, the latest onebeing Lady, a Tennessee rescue that I adopted through the Anti Cruelty Society two years ago. She is the joy of my life! As soon as I could, I enrolled her in Pet Insurance. I have enrolled all of my pets because you never know when you will need to have it. The insurance has helped to pay for surgery as well as some office visits of my pets and while it doesn't cover everything, it is wonderful to know there is help for our four legged friends when it's really needed. I had overlooked the fact that Pet Insurance covers the annual exam and certain tests. I found out when they called me from Pet Insurance to let me know I was indeed eligible to have part of Lady's bill paid. As I live on Social Security, this was indeed a blessing.

I lost my last dog to cancer that could of been treated...but due to the cost...the hardest decision I ever made was to put Cheech down. I swore I would never own another dog. One day about a year ago a stray puppy with the exact same coloring of Cheech ended up in my yard...then in the house...while searching for low cost pet care I ran across pet insurance. I researched all the companies and found what seemed the best..filed my first claim recently and honestly..Pets Best exceeded my expectations

This is my 2nd claim, paid without any problems or questions. Our greyhound decided our cat's special toy was a snack.Fortunately, it came up with minor intervention from the vet and equally no hassle from Embrace about processing or paying. My first claim was denied initially as pre-existing, but with some follow-up info from the vet was paid promptly. The payment helped a lot as I only had paid $33 on a visit to an emergency clinic. THis particular toy is now closely monitored when the cat is playing with it.

We had our dog treated by our vet. The invoice was submitted by our vet and we had notification within 48 hours with the results of our claim. They are paying 90% after our deductible with no exceptions! Exceptional!

I have generally had nothing but success with my pet insurance. There are pretty quick to turn around claims and generally fair with what items they cover. One thing that would be nice to have from them is a list of "reasonable" costs for things in my area (there is usually a $5 -$10 difference per item) so I could make a more informed decsion on my pet care provider and making sure my costs are covered.

very good with the claims. and responses. service people are very good to talk to

My is dog diabetic trupanion pays will and fast I'mvery satisfied

My is dog diabetic trupanion pays will and fast I'mvery satisfied

I love the people at Trupanion. They are all pet lovers and genuiney concerned about or dog, TJ. The only problem is if you have a pet that does not use it very often, you would be better off taking the money you would spend on insurance and putting it in a savings account to use for your pet when needed. There have been a few times that we filed a claim and got back less than we paid for our monthly premium, meaning we would have been better off without it. On the other hand, TJ recently needed surgery and without Trupanion, we would not have been able to afford it. We are happy with Trupanion overall.