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Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The third time I have to resend claims vis email! Not good !
Been a customer for over five years. Claims always went easy. Recently this past 6 months had to make two follow up calls to have claims completed. Not happy...…
Insurer: Nationwide
By: Sean
The ease of submitting claims is so convenient!!
I have been so pleased with the ease of submitting claims via the app. This results in quick processing and payment of claims. Plus having that added comfort of coverage makes it less stressful when necessary testing is needed.
Insurer: Nationwide
By: Kristy
Overall good experience
Fairly easy claim. The coverage isn’t too clear sometimes.
Insurer: Nationwide
By: Ana
Sadly Trupanion has gone down hill
We have had Trupanion for three and a half years. In the beginning the coverage and service was top notch, but over the last year Trupanion’s rates have sky rocketed with their customer service tanking. Quite frankly for the amount of money we have paid per month we could have just opened a savings account and put the money there, and that would have covered all of our little French bulldogs nares/pallet surgery. Our three year old Frenchie has the same procedure two years ago and Trupanion covered all but the & $200 deductible. This time around they paid less than half and the claim process took forever. The customer service agents repeatedly told me they were short staffed for the amount of clients they have added. As a customer I don’t want to hear excuses. We are changing coverage to Nation Wide they have had excellent ratings and the same coverage will cost half of what Trupanion has increased our rates to. Originally we paid $161 for both French bulldogs, and with the rate increase our new monthly bill is $300.
Insurer: Trupanion
By: Michelle
National Wide is very timely in processing claims
I've been a nationwide customer for a few yesars and they have always processed my claims in a timely fashion.
Insurer: Nationwide
By: Ronald
This insurance is a MUST have!
Having this insurance is such a weight off my shoulders. I am a worrier with an accident prone dog and to know that I am not going to be in a huge financial burden to take him in. He once chewed an electrical cord when I was remodeling, thank God he was ok and it was nothing more than a vet visit, but the cost of the possibility of removing teeth was not a worry in an already scary moment. The submittal process is very easy too. I have had the insurance for 3 years now. I will say that in the beginning getting reimbursed was a little slower than I would have liked but whatever changes they have made in the last 2 years has been great and it is very reasonable amount of time now. I recommend this insurance to everyone!
Insurer: Nationwide
By: Rachel
Great experience with customer service…
Great experience with customer service and online platform. Only giving 4 stars because unlike trupanion and like all the other providers, you have to pay the total cost and then reimburse. Would be great if AKC pet insurance integrate with doctors and hospitals and pay their share on the spot.
Insurer: AKC
By: Charlie’s Dad
Sunny and I partnered with an excellent insurance company.
Ten years with nationwide and I still feel it was the best thing I ever did for our family. We have peace both in the family and marriage, and Sunny is a much healthier Dog. Bless you Nationwide for caring. Eunice & Sunny
Insurer: Nationwide
By: Eunice
I have always had good service and gave…
I have always had good service and gave referred you to friends.
Insurer: AKC
By: Tammy
So glad I have insurance
Nationwide has been amazing. It seems like everytime Im at the vet, I overhear pet owners talking about how they maxed out credit cards and spent thousands of dollars on their pets health. I never have to worry knowing my pets are insured with Nationwide and it brings so much less stress to my vet visits. Thank you!
Insurer: Nationwide
By: ROBERT