154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Such a simple process to file a claim
Such a simple process to file a claim. Customer Service is great when you speak with them.
Insurer: Pets Best
By: Sherry Harrison
I’m glad I had this policy
I would’ve rated this site at 5 stars but because of Covid it was very hard to talk to someone on the phone. I had to hold for over an hour before somebody got to me. But after that the gentleman who talked to me on the phone was very knowledgeable, helpful and answered all my questions professionally.
Insurer: Pets Best
By: Valerie
Staff truly cares about pets and their people.
The staff is caring about each pet and their people. The importance and love they show is genuine. They answer you without delay and their claims are prompt.
Insurer: Pets Best
By: Carolyn
the worst customer service
the worst customer service. takes over 1 hour of wait time to speak to a representative. claims process is extremely slow and when a claim is denied and appealed the wait time is at least 60 days from the point of the appeal and if you want to add or appeal the appeal decision you must wait another 60 days all the while they are collecting premiums. further they will list pre existing conditions in your policy even though you may never have taken your pet to a specialist. they also deny claims based upon specific breeds. if this is the best i would hate to see the worst of pet insurance.
Insurer: Pets Best
By: jimmy
It was pretty easy to get a policy
It was pretty easy to get a policy. And inexpensive. The first claim I processed was also easy and was correct. My experience so far has been really good. I would reference Pets best to my friends for their babies.
Insurer: Pets Best
By: Stormy Howell
Peace of mind when making decisions about Furkids’ future
My first cat was not a Trupanion cat and he got sick and died at 13 with renal failure; pet insurance wasn’t really a thing during his lifetime and I struggled to pay his medical costs. After his passing, I signed up my other cat and then our two dogs for trupanion; eventually I adopted a 15 year old cat and signed him up as well. I haven’t regretted my decision in getting them all health insurance. Trupanion has been there when I was emotionally distraught about the decisions I needed to make over their health and helped take away the need to make decisions because of costs; I could make them based on what was better for my furkid rather than the cost of the procedure. That alone has given me a peace of mind well worth the monthly fee. I recommend Trupanion to everyone I speak with about pet insurance.
Insurer: Trupanion Canada
By: JenniferB
Trupanion is AWESOME
Trupanion paid ~$30,000 to help us give our Coco the healthiest, longest and happiest life. Because of Trupanion we were always able to tell our vet to please "treat her as if she was your own"! When she needed a $12,000 surgery, we didn't have to even think twice. And, Trupanion's ability to pay our vet directly in seconds is AMAZING! We've never seen such incredible customer service! <3 We have come to realize that vet medicine and vet dental are like human medicine and dental and would never be without Trupanion for our beloved family member! Please be kind to your vet and staff too! They get paid a fraction of what human medical professionals get paid and they have a very tough job because many clients think they're in it only for the money and treat them badly. (Vet school is just as hard or harder to get into than med school and the huge debt load is about the same!) On top of all that, dogs and cats hide their pain and can bite/scratch the people who are just trying to help them!
Insurer: Trupanion
By: F
Great coverage and simple to use
Great coverage and simple to use. Receive my checks in a timely manner.
Insurer: Trupanion
By: Laurie
Life-saver
I've had pets and livestock for 40 years. After I lost my beloved companion to cancer this past January and going through 8 mos of chemo with him, I knew I was going to look opt for pet insurance for any pets I adopted in the future. When we adopted Lulu, our COVID baby, I thoroughly researched multiple insurance companies. I chose Healthy Paws because of their customer rating and price. I couldn't be happier. After the initial set-up with the vet, I can submit claims from my phone in 2 mins. They respond within 24hr, sometimes within the hour. And I'm reimbursed by direct deposit within 3-5 days. If only human insurance worked as well.
Insurer: Healthy Paws
By: Buffie
Trupanion isthe Best
Trupanion isthe Best! Here are some reasons why... 1. Every time we call each and every person we have spoken with is genuinely compassionate and concerned about our pet. 2. You all know your policies and are honest with what services are provided. 3. With the recommendations from our vet you have always helped us take care of our Benny Please if you should every need a positive voice reach out, you can count on us.
Insurer: Trupanion
By: Benny's Humans