154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 24, 2020

Healthy Pet Insurance has been very…

Healthy Pet Insurance has been very helpful and responsive for all my dog insurance needs. My 11 year old Bella had a major lung surgery and the claim was processed in 2 days. This really provides a peace of mind when a pet parent only has to worry about the well being of the pet! Thank you Healthy Pet!

Insurer: Healthy Paws

By: Helen

September 24, 2020

Very Easy to Make a Claim. Payment in 10 days.

Recently, our 15 year old tabby had a medical emergency. All bills were paid timely. Prescription medication was also covered. It is not an exaggeration to say the cat survived thanks to the vet and Embrace.

Insurer: Embrace

By: Warren

Useful
September 24, 2020

Unacceptable

Claims process took way too long only to get denied for a pre-existing condition. My dog has never had a pre existing condition and the vet has even stated so, yet they have done nothing to pay the claim. Waste of money

Insurer: Pets Best

By: Blake

Useful
September 24, 2020

Best Pet Insurance

I did a tremendous amount of research on pet insurance before deciding on Embrace. I have not been disappointed with my choice. I didn't have insurance with my previous dogs and it cost me a small fortune when cancer and spinal problems struck. I learned my lesson with my current dog. Embrace has covered everything from nasal surgery (I have a brachycephalic breed) to dermatological conditions to emergency vet visits. They are very upfront about what they will and will not cover. As long as that is understood, there isn't an issue with getting a claim approved. And starting a claim is extremely easy, which I also appreciate. I have told many people about Embrace and will continue to do so.

Insurer: Embrace

By: Angie

Useful
September 24, 2020

Great insurance!

They process claims quickly, and often email personal notes about my pets

Insurer: Healthy Paws

By: Lynda

Useful
Verified September 24, 2020

Healthy Paws Pet insurance is great

Healthy Paws Pet insurance is great, fast claim processing, always pay what I expect. Often personal emails about my pets

Insurer: Healthy Paws

By: Lynda Tusoni

September 24, 2020

Poor customer service and claims response

How do you deny a rabies shot for not being done by a vet when I submitted the proof it was done by a vet? And now no one will answer the phone or emails. Need to step up your game if you want me to refer your company. Contact me please.

Insurer: Pets Best

By: Kirk

Useful
September 24, 2020

Best thing I could’ve done

** update my claim refunds were deposited back into my account and helped tremendously paying down a HUGEneuro bill. So far so good!! Randomly obtaining pet insurance a few months before my dog started having (elusive and expensive) neuro issues, was The best thing I’ve done! In the beginning submitting claims seemed time consuming, and confusing because of the amount of Visits and emergency vets. The first time I submitted , all were closed out. I did it again and made sure to include the dr. Records and making sure all of the vet offices were saved for submissions, helped. I didn’t have high coverage and a $1000 deductible, but get anything back after what we spent , in a short couple of months , was a godsend. I haven’t gotten the payment back , yet and read someone had to pay 2k + their premium after claims. I plan to follow up and see what that is. It’s just like any other insurance- it’s awesome when you have something as crazy as this happen to help pay expenses.

Insurer: Pets Best

By: Mw

Verified September 24, 2020

Thank you, Thank you Thank you

all was done with ease,and extremely quick Thank you for your concern also

Insurer: Trupanion

By: Virginia

Useful
September 24, 2020

So worth it

Excellent service. Quick turn around on claims. Highly recommend Healthy Paws, everyone (1 dog, 2 cats) are insured in our house, it has been an investment that has paid for itself.

Insurer: Healthy Paws

By: rea

Useful

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