154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 11, 2025

Best experience with pet insurance yet

Best experience with pet insurance yet

Insurer: MetLife

By: Sharon McAlevy

Verified July 11, 2025

professional

My experience with pet insurance has been very positive. It gave me peace of mind knowing I could cover unexpected vet bills without financial stress. Claims were processed quickly. I would definitely recommend it to other pet owners.

Insurer: MetLife

By: Farida Shabat

Verified July 11, 2025

Prompt

Quick response to claim. Easy website. Well informed via email About review process

Insurer: Fetch

By: Dennis

Verified July 11, 2025

Quick turnaround

Quick response time

Insurer: Trupanion

By: Denise

Verified July 11, 2025

I’m extremely satisfied with your…

I’m extremely satisfied with your service. I will refer your company to my family and my friends.

Insurer: MetLife

By: Jeanie Nguyen

July 11, 2025

Excellent insurance company

Excellent insurance company. I highly recommend them.

Insurer: Figo

By: Timothy Upleger

Verified July 11, 2025

We were greatly appreciated that our…

We were greatly appreciated that our invoice was delivered and 10 minutes payment made to emergency vet. Truly a great pet insurance

Insurer: Trupanion

By: Heather Stone

Verified July 11, 2025

Easy processing

Easy processing! I send in an invoice from my vet and MetLife deposits their 80% within 10 days.

Insurer: MetLife

By: Dove

Verified July 11, 2025

Why I can no longer recommend this insurance carrier

We submitted all documents for a consultation, surgery, treatment and follow up with a cancer diagnosis. Not only was that devastating enough to go through, and we are still going through it but our claims were denied. The tumor that was diagnosed and removed all under the time frame of having your insurance coverage was denied due to it being deemed a ‘pre-existing’ condition. Back in 2021 our cat had developed a fluid filled cyst. Over time those cells changed and we were unaware it had become cancer (a rare tumor for a cat) until it was removed and tested under a routine dental cleaning. This is a NEW diagnosis as it was no longer a cyst. We had coverage, but MetLife failed us still. It’s been a nightmare and now we know we can no longer depend on MetLife having our best interests for our animals as their top priority. It takes time and a lot of research to find a reputable insurance carrier for animals. I have begun that research. While our plan has already rolled over we will have to wait until the next term to sign with another carrier. But now, since this cancer was not covered by MetLife -we will have likely no coverage for this elsewhere. How disappointing we have always paid our bills to you timely, have four cats under your coverage and have to deal with this on top of a cancer diagnosis. I wish this on no one, it has been an awful experience and I can no longer recommend this insurance to others. I had my parents sign with MetLife, my sister, and two friends. All this business I have brought to MetLife when MetLife didn’t have our backs. We did the right thing, we got coverage, take great care of our animals and this is what we get in return. We pay into a policy that would not stand by us in the worst of times. Thank you for reading this, if someone even does

Insurer: MetLife

By: Christina collins

Verified July 11, 2025

I already have one pet insured by you

I already have one pet insured by you. Art - Nationwide Salesman - was great at registering my new pet CRUNCHY

Insurer: Nationwide

By: Arlene Litvin

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