With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
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Not getting answers
I signed up my newly adopted senior dog in June. In August he had an "event" while out walking and lost a lot of mobility in his back end. I submitted my first claim on Aug 25 and now at Sept 22 still have not heard a thing. I sent an email to ask when they might finish their review of my claim and all I got back was a survey to fill out. My dog needs further medical care. He is seeing a neurologist soon. I have no idea if I have coverage or not. When I got my coverage they made a big list of exclusions from his medical records which even includes ear hematomas because he had one. I am sorry I did not read all the google reviews before signing up because now I feel I made a BIG MISTAKE!!! My other dog is insured under Trupanion and their service and response times are excellent!
Best company to work with, great people, great results
I have had Trupanion pet insurance for my sweet dog SaDee January. This company has proven to be reliable and responsive before covid and during covid unlike so many other companies. I am so glad I did my research when I picked a company to insure my beloved girl.
I've been a client of Healthy Paws Pet Insurance for 3+ years now, and have always had a great experience with them. Their claim process is super easy to submit on their website, and they have always reimbursed me quickly and without any issues. I see that others have complained about rates going up. Mine has only gone up nominally a couple of months ago and is absolutely expected as the cost of everything is going up these days.
My dog got very sick very suddenly and had to be rushed to the emergency department where he had to undergo a lot of treatment and a 5-day hospitalization. I was terrified I was going to lose him and at the moment had no idea how I was going to pay for this. I submitted the bill to Healthy Paws (as well as follow up visits and specialists that my dog had to see) and the hospital visit claim was processed and deposited into my account within five days (including weekends). Healthy Paws saved Duke and I don’t know what I would have done. The app makes it so easy to use and the turn around is so fast. Thank you so much for helping to save my dog. He is currently recovering but certainly wouldn’t have been able to without healthy paws.
Im canceling my insurance with these guys asap. Have a vet visit tomorrow $1300 to which they are covering 0. Ive been paying $85 month during a pandemic for nothing. With the $200 you have to pay in order to even make a claim thats $1220. I should have just flushed that money down the toilet. Do not recommend. Going with another company.
Healthy Paws has been a very reliable company providing pet insurance. We had a very unexpected problem with our dog that ended up requiring neurosurgery. Healthy Paws made it eady to submit claims, processed them quickly and even checked uo on the progress of our dog.
Responsiveness, excellent communication, easy to understand forms
Trupanion was recommended to me by my routine vet, Culbreth, Carr and Watson in Rome, GA.
I have been pleased with the promptness and clarity of the claims for Duke, who has osteosarcoma. He had to have his leg and shoulder amputated, is undergoing chemotherapy and hopefully will be with us a while longer. Having the insurance has helped tremendously. I am retired and could not afford the cancer treatment without Trupanion coverage.
Healthy Paws has provided exceptional service ever since our Standard Poodle was diagnosed with Pseudomonas aeruginosa. We have been working with Healty Paws for over a year. Our primary Vet Dr. Brian Reister referred us to Animal Dermatology Clinic in Portland OR. and we have submitted claims from both of these Vets. Healthy Paws always provided prompt and caring service.