With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
Takes forever to have a claim processed. Then they deny almost everything, anyway possible. For instance, my dog had an ear infection when we rescued her as a puppy. Waited the period for "illness" coverage, filed claim and it was denied. Some 8 months later, she got another ear infection, submitted claim and it was just denied "as a pre-existing condition" from the original ear infection. An ear infection, in a different ear is a pre-existing condition, come on! Just cancelled my policy, and wasted almost a year of payments. Stay away, from this insurer!
This company is absolutely worst they fue y pay my claim I had to sue them abs after I won’t they still appealed my court case. If you are looking for a good company and protection for your pet please please stay away from pets Best. They are no good and will find anything to decline your claim. Horrible company with zero care for your pet it’s all about what’s best for the companies pocket book.
Our Jack developed IVDD out of the blue. Nothing was so frightening to me when one day Jack is fine and the next day he cannot walk. Scared of the diagnosis, then scared of the cost. I'm so glad I had Trupanion. When I did the online chat it was within seconds that someone was on the line, answering question after question for me, reconfirming that Jack's cost would be covered and also letting me know what would not be covered. I cannot tell them enough how much I appreciate all their help during my tail spin when our "Jack dog" got IVDD and I was a mess. His bills are over $8,000 and he is covered 90%, and the reimbursements are on their way and all this began, Monday, September 21, 2021 and it is now Monday, September 27, 2021. We still have a long road to go but thank goodness Trupanion is by our side. I cannot say enough good things. What a blessing Trupanion is.
We were so worried about our Lucy. Such a relief not to worry about the ost, or the insurance coverage.
Lucy is still recovering from her injury. She is a high energy, super athletic dog, and having a broken toe at nine months really put a crimp on her style. It was the LAST thing we expected to happen. And then the absolute worst thing was that she developed a serious complication of additional sores on her foot after the bandage was applied that became infected, despite all our best efforts. We went through this about six years ago when our cat bit our Great Dane. He became septic and spent a week in the hospital and months recovering. So Lucy's infection caused a lot of stress and worry. And she has ended up having to have one of her other toes amputated and lost part of her pad. We are doing lots of bandage changes and antibiotics, and so far, looks like we have the infection under control and she is on the mend. So Trupanion was a life saver, especially because we did not have to worry about getting Lucy the right treatment at the right time. And the claims process is so, so easy which was really important since we were so, so stressed. Thank you!! Highly recommend.
Trupanion is a blessing and worth having this insurance!
This company has been great in helping us with our dog Mia. She had an accident in her early years and tore her meniscus, they helped with that through the whole process. Now she is older and has leukemia and is going through treatments and their customer service has been excellent and having coverage for this takes some pressure off going through such a sad time with our pet. I don’t ever regret having this insurance. Thank you Trupanion!
Don't trust their intro rates - they skyrocket later
I have been a customer with Healthy Paws Insurance since 2016. My 6-year-old dog has been very health overall and we've made very few claims. I was prepared for incremental increases in my monthly premium. However, I was shocked at how my Healthy Paws jacked up my rates over the past year. They skyrocketed from from $39.05 a month in May 2020 to $65.69 in June 2021. That's a 68% increase in the span of a year! According to their own website when I bought my insurance, the company stated: "Due to the increasing cost of new technology and advances in veterinary care, your rates will increase slightly each year. Our plan has factored the expected increase in the cost of veterinary care into your rates so that the annual premium increases are manageable." This is neither a "slight" or "manageable" premium hike. When I complained to the company, they pretty much said more people are filing claims in my state than expected and that's just the way it goes. I feel I was deceived by the company's website and that the company made false claims about its rates. I see it recently changed its website language under FAQs and no longer use the words "slight" or "reasonable" to describe their increasing rates. It's no wonder why. If you're looking for pet insurance, look elsewhere. They aren't a good company for your pet long term.