With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
Two knee surgeries in 2 years -- covered
My dog tore her first acl two years ago and trupanion paid for 90% after deductible. This year Ripley tore her other acl and needed surgery on the other knee. Trupanion paid 90%, no deductible because it was considered the same condition as the first. These were $4000 surgeries. Each. The claims were processed so quickly and easily, I never had to really even think and stress about the cost.
I purchased Trupanion when my dachshund was a puppy and when she aged and had multiple health issues, Trupanion paid my vet directly, within minutes. They have consistently met my expectations paying 90% including medications on almost all claims
My dog was a rescue. She didnt have much for medical records. I provided the history of shots given once I got her. After a year of paying i took her to the vet for an allergy shot and ear infection and it was not covered AT ALL. No medication, no visit, nothing. At the end of the day this is not the insurance if your dog is a rescue and that's sad.
I bought this policy months ago and made a claim in July, 2021, It is now the end of September. My puppy turned 1 yr in September. He is a healthy pup with a history of an ear infection from swimming in a lake. The company representatives keep telling me they are missing either the vet records or the invoices. Today it was the claim form. I know the customer service people are working from home but this is ridiculous.
My vet has sent the medical record 4 times. I have emailed the documents I have several times. While customer service reps are nice on the phone, once off the phone nothing happens. Each time the customer rep tells me either the claim forms or invoices are not received then the next one tells me they are but they are missing the opposite. They say then will follow up by phone and they dont. I sent copies by mail, and they are lost. This used to be a good company for Pet Insurance, I dont know what happened to them as now they seem to be a mess.
I purchased Trupanion about 12 years ago. It's the best pet insurance in the United States. You guys are awesome.
I purchased Trupanion about 12 years ago for my Pet Remy. The claim process is very simple. Just scan your receipt and post it on the Web site. You receive a response within 2 or 3 days at the most. I have never been disappointed with their response or the amount of money that I received. Most times it's 90 % of the bill. They are awesome. Cathy Mealing
I am not sure what has happened with the other reviewers but I can say that my experience has not been the same. Pets Best has been amazing. My dog was diagnosed with an auto immune disease around a year ago. We have had extensive lab work, tons of medication, alternative medicine treatments, etc. and every single thing (except for some herbal medications) has been covered. I have made well over 20 claims in the last few months alone and without question I always receive reimbursement. Sure they may take a little while to send the reimbursement out (about 3 weeks is my experience) but I am always confident that I will be getting that money back. On top of that, I have not had a single issue with a claim. I just submit and get reimbursed. I was skeptical to get it at first but I am glad I did because it has saved me a TON of money and let’s me get the best care I can for my pet without the worry of going bankrupt.
They advertise $10.00 monthly cost. NOT EVEN CLOSE. Stay away from scammers like this. I would rather see the price up front then give my personal information to them and find out that it's a classic bait and switch. I dare you to post this negative review