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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great
Convenient and really helpful, easy to submit new claims!
Insurer: Spot
By: Alia Wolfe
My claims process has been so difficult…
My claims process has been so difficult because I ordered multiple products some that are covered and some that are not. I explained which items the claim was for but the processors cannot seem to understand that and continue to deny the claim for the items I’m not trying to file a claim for. I have emailed, added a note to the claim and called customer service and no one can help.
Insurer: MetLife
By: Jessica Pesta
Paid the bill promptly!
Paid the bill promptly!
Insurer: Spot
By: Roberta Dobolek
once i passed mt deductibles pamebts…
once i passed mt deductibles pamebts have been fast and easy.
Insurer: MetLife
By: robert tannenbaum
Best insurance my dog has ever had
Best insurance my dog has ever had. purchased Jan 1 2025. 10 stars. Excellent customer service, claims reviewed and paid within 2 weeks. Can’t afford to be without it. I tell everyone I know to get it.
Insurer: MetLife
By: Teri Oden
Easy process and quick customer service
Easy process and quick customer service
Insurer: Embrace
By: Donovan
Bobby was super helpful
Bobby was super helpful and helped answer all my questions. Signed up on the spot with him.
Insurer: Prudent Pet
By: Joseph
Replacement policy
The policy I had was discontinued because they no longer used that particular policy. it would have been nice if the letter had suggested contacting the company for a new policy, but I had to do that on my own. It was fairly easy once I did, but still not quite sure what I'm purchasing.
Insurer: Nationwide
By: Kathy
Trupanion is fast with their response…
Trupanion is fast with their response to a claim and layout in an easy to understand way just how the payment is calculated.
Insurer: Trupanion
By: Patricia and Allen