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The customer service representatives…are excellent
The customer service representatives were very helpful and made it easy for me to submit my expenses and were very patient. I am very happy with Pets Bet Pet Health Insurance. They are the best and truly care for our fur babies.
Insurer: Pets Best
By: Barbara Octavio
Everything was smooth to submit claims…
Everything was smooth to submit claims and no issues on my end
Insurer: Spot
By: Adamary Leal
Great until my cat got old
Great until my cat got old. I've been with them years, my cats been often sick and they were very helpful. She's been expense but it's never been more than 1500- 2000 a year out of an 8000 a year plan. We've had bad vets since the COVID so that's been costly. Now she's a senior and they raised my rates to $185 a month, from $75 month last year. I get it, they have to make money on every cat. But it's cruel to throw this boomerang on me after being supportive for a decade. She's full of life, has a thyroid issue and allergies. The hard thing is that they were reliable and great until now...and now they are socking it to me. So why help us keep our pets healthy and living long if you don't want to insure their elder years...what's the point? Lakshmi is an expensive cat, but if your are in the insurance business, occasionally you don't profit on a customer. I have to pray on this one. 7/11. Thank you for your reply below. As I said, I understand that this is a profit making business...and Embrace did help me, and insurance rates do go up. Thank you for financing my cats well being. But generally, whether it's rent or health insurance, heating costs, rate increases of necessary services related to fundamental survival in amounts that exponentially exceed any possible increase in an individual's income are certainly gossip worthy and reflect a certain kind of thinking in the organization that does it. Anyone who invests in pet insurance considers their pet family, and are vulnerable to warm fuzzy branding..and promises of a free ride. So, it's good for people to know that they will be locked into something that can bite them back. Like the health insurance companies who were dumping those who had cancer in the 1990s before Obamacare. Pet insurance isn't mindfully regulated yet. It will take a revolution. and the vet technologies have outpaced the wisdom of those who use them. Sneaking in that midyear rate increase in March as not being a policy renewal was a little sneaky too but like a bad marriage you are stuck with we will go on, even though it's really a dangerous financial predicament I've ended in with Em brace. Certainly gossip worthy indeed And just for the record, on my part I always negotiate the rates with the vets I work with, in an attempt to keep this all reasonable. I never exploited my insurance.
Insurer: Embrace
By: Natalie Ullmann
Process was easy!
The claims process was easy and intuitive. The reimbursement was quick, and I just feel good knowing my cats are covered.
Insurer: Spot
By: Cheryl
Trupanion approved charges for my pet’s…
Trupanion approved charges for my pet’s ICU stay immediately saving me thousands of out of pocket costs. This was such a relief.
Insurer: Trupanion
By: Jason
It was a very easy process
It was a very easy process
Insurer: Nationwide
By: Kathy Negast
Pumpkin helped save my best friend’s…
Pumpkin helped save my best friend’s life twice. I have 5 cats and counting covered and they haven’t let me down yet.
Insurer: Pumpkin
By: Paul
Pets Best is the BEST!
"After being with another pet insurance company for 16 years, we switched our 2 dogs to Pet's Best last year. Our process of filing claims, receiving reimbursement, understanding decisions and the value of coverage is exceptional. Making the switch helps us help our pets even more!"
Easy claim submitt
Easy claim submittal, fast review and reimbursement process.
Insurer: Pumpkin
By: Conrad Teran
Knowledgeable, amiable, forthright. What more could you ask for?
After doing considerable research into a dozen or more pet insurance companies, I happened upon Prudent Pet in a Wall Street Journal article. Comparing their policy, cost, and ratings to the other offerings available, I decided to call to get a quote. I had a wonderful conversation with a very knowledgeable and amiable agent, Stephanie. As I learned more about their company and claims process, I felt very comfortable choosing Prudent Pet. There is nothing I appreciate more than an agent who helps me get a clear understanding of the policy being offered in order to make an informed decision. Stephanie was wonderful to work with.
Insurer: Prudent Pet
By: Clark S