154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 10, 2025

Best all around plan

Customer service has always been available and helpful, the claims are paid appropriately and in a reasonable timeframe, and after much research, the rates and coverage were better than any other insurance company for Pets. They even cover preventative care. I have been extremely happy with my Pets plan.

Insurer: MetLife

By: Jamie Salberg

Verified July 10, 2025

Claim was easy to make.

Claim was easy to make.

Insurer: MetLife

By: JESSICA S

July 10, 2025

Using the browser is fast and easy.

Using the browser is fast and easy.

Insurer: Embrace

By: Theresa

Verified July 10, 2025

MetLife Pet insurance is awesome and…

MetLife Pet insurance is awesome and the representatives are very nice when you call!!

Insurer: MetLife

By: J N

Verified July 10, 2025

I provided all of my dog’s information…

I provided all of my dog’s information for her new policy, including the reason why she was denied and was told to proceed with the policy only to be officially denied. That was a waste of my time when I could’ve been told on the phone that she was going to be denied. I have been a customer for over 6 years so this was poor customer service.

Insurer: Nationwide

By: customer

Verified July 10, 2025

Always Helpful

Kacie wouldn't be here without this insurance. Have never tried other insurances, but this one always steps up when you need them. Always helpful when you call and will explain anything you need to know.

Insurer: Trupanion

By: Customer

Verified July 10, 2025

Easy to submit claims and fast payments.

Easy to submit claims and fast payments.

Insurer: MetLife

By: Dan

Verified July 10, 2025

ease of filing claims on line

ease of filing claims on line, responsive interaction with a person on chat about a question

Insurer: MetLife

By: KC from Apex, NC

Verified July 10, 2025

Awesome Customer Service!

The staff member who helped me add my new puppy to my policy was very professional, personable, and funny. He was very informative, knowledgeable, and patient. Excellent customer service.

Insurer: Nationwide

By: Moria

Verified July 10, 2025

Turnaround time on claims and mobile app

Turnaround time on claims and mobile app

Insurer: MetLife

By: Anonymous

Compare top pet insurance providers plans.