154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Best all around plan
Customer service has always been available and helpful, the claims are paid appropriately and in a reasonable timeframe, and after much research, the rates and coverage were better than any other insurance company for Pets. They even cover preventative care. I have been extremely happy with my Pets plan.
Insurer: MetLife
By: Jamie Salberg
Claim was easy to make.
Claim was easy to make.
Insurer: MetLife
By: JESSICA S
Using the browser is fast and easy.
Using the browser is fast and easy.
Insurer: Embrace
By: Theresa
MetLife Pet insurance is awesome and…
MetLife Pet insurance is awesome and the representatives are very nice when you call!!
Insurer: MetLife
By: J N
I provided all of my dog’s information…
I provided all of my dog’s information for her new policy, including the reason why she was denied and was told to proceed with the policy only to be officially denied. That was a waste of my time when I could’ve been told on the phone that she was going to be denied. I have been a customer for over 6 years so this was poor customer service.
Insurer: Nationwide
By: customer
Always Helpful
Kacie wouldn't be here without this insurance. Have never tried other insurances, but this one always steps up when you need them. Always helpful when you call and will explain anything you need to know.
Insurer: Trupanion
By: Customer
Easy to submit claims and fast payments.
Easy to submit claims and fast payments.
Insurer: MetLife
By: Dan
ease of filing claims on line
ease of filing claims on line, responsive interaction with a person on chat about a question
Insurer: MetLife
By: KC from Apex, NC
Awesome Customer Service!
The staff member who helped me add my new puppy to my policy was very professional, personable, and funny. He was very informative, knowledgeable, and patient. Excellent customer service.
Insurer: Nationwide
By: Moria
Turnaround time on claims and mobile app
Turnaround time on claims and mobile app
Insurer: MetLife
By: Anonymous