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Quick and easy claims submission and approval
I had two large claims in a row, and they were both processed quickly and accurately, and approved in under a week from start to finish.
Insurer: Spot
By: K Smith
Poor communication with customer
Poor communication with customer. It's been almost 3 months of waiting to be approved for pet insurance.
Insurer: Nationwide
By: customer
The claim process is simple
The claim process is simple, much easier than my previous pet insurance company. Glad to be with Embrace.
Insurer: Embrace
By: Donald Hall
Does this company want to provide affordable insurance or sell a bunch of other stuff?
I bought my policy when my dog was a new puppy and the company was called Petplan. The initial monthly premium was reasonable and affordable. I am glad that I had insurance because my dog ended up having significant problems with skin allergies and his liver. Accordingly, my premiums have increased (currently $177 per month). Last week, I was notified that the monthly premium will be $324 (almost $4000 per year) to insure my dog for no more than $15,000 per year (70% reimbursement, $500 deductible). How am I supposed to afford the medical bills when the insurance costs $4000? It was time to look for a different solution. Changing insurance companies means that I cannot get reimbursed for pre-existing problems, but we have the allergies and liver under control. I want coverage for things like major accidents and perhaps cancer, now that my dog is over 6 years old. I did quite a bit of reading and found companies that will provide unlimited coverage for him ($1000 deductible, 70% reimbursement) for $80 monthly. It is time to say goodbye to Fetch. My interactions with the company have been good and bad. The direction the company is taking is one that does not interest me. I don't need a pharmacy, training, treats, etc. I need coverage for my dog in the event of a disaster (hit by a car, cancer). Fetch does not seem to write policies with unlimited coverage. Quite a few other companies do. Consider whether you want to pay for all these things that are not insurance or whether you want someone to back you when the unthinkable happens--and to back you with unlimited coverage that does not demand an astronomic premium.
Insurer: Fetch
By: Mom
Very happy with Embrace processing time
Having switched to Embrace recently I was pleasantly surprised with how easy it was to submit a claim. They did a very thorough review and I received payment within a week. Very pleased. I also like how you can select coverage that fits your needs. Price is reasonable.
Insurer: Embrace
By: Lynn L
Good- if you know the rules
I had Pets Best for our previous dog and loved it. We rescued a new dog and I her signed up a few days before we got her, knowing we'd take her to the vet for a check up as soon as she arrived. I did not realize there was a 14 day waiting period for all claims ( must have missed that somewhere). It would have been cheaper to sign her up the month before she got here then to have all the claims denied for her 1st visit, since she did end up having worms and needed bloodwork. Hopefully going forward they will start covering things, as they did with our past dog, now that the waiting period was over.
Insurer: Pets Best
By: Jen Brennan
Great Claims Experience
My claim was handled quickly and efficiently and payment was made in less than a week. I was very happy with the claims experience.
Insurer: MetLife
By: JRHey
Very short wait time for information I…
Very short wait time for information I was looking for.
Insurer: Fetch
By: ALBERTA F OWENS
This is a very caring Company
This is a very caring Company. Keeping Harper healthy is number to me. Claims are always fast and easy. Thank you Embrace!
Insurer: Embrace
By: Susan Permuy
So Grateful For Trupanion
One of our dogs, Duffy, has a rare condition that has required numerous veterinarian visits and multiple surgeries. Trupanion has consistently covered their share of the costs as promised. If we have a question, their helpline is open 24/7 and the representatives are always courteous and professional. Without Trupanion we would not have been able to afford the treatment our Duffy needs. Thank you Trupanion.
Insurer: Trupanion
By: Neil