Great Service
Service was excellent on the phone. The agent obviously knew her stuff and cares about pets
- INSURER:
Trupanion Canada
- POSTED: 05/10/2022
- BY: Alyssa
- BREED: Miniature Pinscher
- AGE OF PET: 0 - 3
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never had an insurance experience human or otherwise as good as this
can't say enough about the service we received for charlie, our 16 week golden retriever - poor guy had a seizure, rushed him to hospital and you can imagine how distressed we were and how anxious and confused he was. Even as he was rushed into emergency service, reception was submitted our form and within 10 minutes of submission we had an pre-approved expenses. And clear concise and empathetic communication from the Trupanion. First rate all the way
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Albie
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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My claim for my dog was covered with out hesitation
My puppy eats EVERYTHING! I literally can not let her out of my sight, but we are a family and I am not the only one who cares for her, so sometimes she gets into things she shouldn't. She managed to eat a squeaker out of a toy plus a bunch of the stuffing while she was in her crate after we had gone to bed (lesson learned, no toys in crate). I took her to the vet when she woke me up at 2:00 am whining (I guess the stuffing made her super thirsty). I noticed the squeaker was no where to be found, so after googling what I should do I immediately took her to the vet, to try to avoid a blockage and a very expensive vet bill. They induced vomiting and the stuffing and squeaker came out. Then a couple of weeks later, she was in the backyard with us and she ate some wild mushrooms and got very sick. Again, straight to the vet for a very expensive bill, which was covered by pets plus us. Then after my claim went through I noticed on the bottom it said that your dog can only claim three times in it's lifetime for any of the following: foreign body ingestions, porcupine quill impalement and/or lacerations, fight/bite wounds/lacerations, motor vehicle injuries and poison ingestions. So now, my dog has made two claims in this very broad category, so I have to hope over the rest of her life (which is probably like 14 more years) she doesn't get hit by a vehicle or bitten by another dog or cut herself badly etc. I feel this is a bit unfair. I think repetitive behaviour is one thing, for instance, maybe she shouldn't be covered for eating mushrooms again, because as a pet owner I should now know better and make sure she stays away from them. And maybe she shouldn't be covered if she ingests another squeaker, because again, I know not to leave toys in her crate. But what does any of that have to do with her getting bit by another dog or lacerated while playing on a trail etc? Or the odd chance that a porcupine jumps out of the woods and gets her with a quill. I mean come on, these are very different scenarios that I think should be covered.
- INSURER:
Pets Plus Us
- POSTED: 05/09/2022
- BY: Leanne
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
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Fetch has been a life saver
Fetch has been a life saver! We have a wonderful little dachsund - she was a rescue puppy so we weren't aware of her family history. I got insurance for her because I learned that wieners have a proclivity for back disease. At almost 3 yrs old, she suffered an episode and starting walking funny. We rushed her to the ER immediately. She received phenomenal care and never became paralyzed, and thank goodness for Fetch! Having a pup with back disease is beyond stressful and knowing I had pet insurance allowed me to focus on taking care of our girl. Fetch was quick and easy and reimbursed me! THANK YOU FETCH!
- INSURER:
Fetch
- POSTED: 05/09/2022
- BY: Chrissy
- BREED:
- AGE OF PET: 0 - 3
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Fetch has been a life saver
Fetch has been a life saver! We have a wonderful little dachsund - she was a rescue puppy so we weren't aware of her family history. I got insurance for her because I learned that wieners have a proclivity for back disease. At almost 3 yrs old, she suffered an episode and starting walking funny. We rushed her to the ER immediately. She received phenomenal care and never became paralyzed, and thank goodness for Fetch! Having a pup with back disease is beyond stressful and knowing I had pet insurance allowed me to focus on taking care of our girl. Fetch was quick and easy and reimbursed me! THANK YOU FETCH!
- INSURER:
Fetch Canada
- POSTED: 05/09/2022
- BY: Chrissy
- BREED:
- AGE OF PET: 0 - 3
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Highly Recommend!
I would highly recommend Lemonade insurance.... it was honestly overwhelming researching insurance. We finally choose one that we thought would work best for us and have no complaints so far! It is very easy to file a claim and the customer service team responds quickly. They do a great job explaining what is happening with your insurance policy when you file a claim!
- INSURER:
Lemonade
- POSTED: 05/09/2022
- BY: Erin
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Great customer service
Great customer service. Reps are knowledgeable, pleasant and go above and beyond to answer your questions. Great job on hiring and training!!
- INSURER:
Fetch
- POSTED: 05/09/2022
- BY: Pat
- BREED:
- AGE OF PET: 0 - 3
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Great customer service
Great customer service. Reps are knowledgeable, pleasant and go above and beyond to answer your questions. Great job on hiring and training!!
- INSURER:
Fetch Canada
- POSTED: 05/09/2022
- BY: Pat
- BREED:
- AGE OF PET: 0 - 3
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Pets Plus Us Insurance really helped us out!
Pets Plus Us insurance really came in handy when our German shorthaired pointer needed 2 TPLO surgeries. With the surgery costs to post-op appointments, to refills to physiotherapy, we were grateful to have the extra financial support during such a tough and financially stressful time. When we first got our pup, Arrow, I knew she was going to be a handful (obsessed with her ball, very hyper and loves being outside) and knew she would one day unfortunately probably hurt herself ..well I was right. 2 torn CCLs (and many many other small injuries throughout her life). Would 100% recommend investing in something like this.
- INSURER:
Pets Plus Us
- POSTED: 05/09/2022
- BY: Alexandra
- BREED: German Shorthaired Pointer
- AGE OF PET: 7 - 10
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Very easy and quick
Submitting a claim is very quick. Someone contacts you immediately through the chat system. You answer a few questions, email your invoice, and reimbursement comes within a few minutes.
- INSURER:
Lemonade
- POSTED: 05/09/2022
- BY: Kathleen
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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