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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Once I got a real person I could…
Once I got a real person I could understand the process went well. I got about the same coverage but for less than expected. Now hoping form submission is easy.
Insurer: Nationwide
By: R. Bovello
Very easy set up
Very easy set up! Amanda explained everything perfectly, she rocks I wanna be her friend lol also love that I can use my insurance at any vet
Insurer: Fetch
By: Holly
Ease of
Great customer serivce. Very clear communication and prompt at responding. Has really helped ease the stress of veterinary bills. One of the few insurances that has unlimited option for coverage.
Insurer: Healthy Paws
By: curry s
Help me to choose the right policy
Help me to choose the right policy. Agents are very knowledgeable and pleasant to deal with.
Insurer: Prudent Pet
By: ludalapushgmail.com
MetLife Pet Insurance is top notch
MetLife makes submitting a claim very easy and the notifications keep me appraised of the status. Payments are received in a timely manner.
Insurer: MetLife
By: Karen Darmstead
Easy online application process
Easy online application process. I wish they offered a dental on the plan I close.
Insurer: Nationwide
By: Donna R
Friendliness of service and easy to…
Friendliness of service and easy to talk to
Insurer: Nationwide
By: Bernadine
Easy
To choose a plan was easy and straightforward
Insurer: Nationwide
By: Yolanda
Not real insurance…loss of confidence
My dog has been to a vet exactly once for an infection on all 4 feet. I filed the claim and 70% of the vet charges were denied because MetLife classified them as ‘preventive care’ even though the ONLY reason the dog was at the vet was the infections. 3 rounds of requests/responses and now they sent an Appeal form that requires me to take more of the vet’s time to certify that it was not a wellness visit. All to have this applied toward the DEDUCTIBLE! I’m not wasting any more of my and definitely not the vet’s time. Calling tomorrow to cancel this fly-by-night crap. Save time and effort and go somewhere reputable.
Insurer: MetLife
By: Craig
Aileen did a great job in helping pick…
Aileen did a great job in helping pick right plan. She was very knowledgeable and patient with questions I had asked.
Insurer: Fetch
By: C Carey