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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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timing of processing claim
timing of processing claim
Insurer: MetLife
By: Marion McElveen
Quick turnaround for claims
Quick turnaround for claims. Great communication to provide updates.
Insurer: MetLife
By: Elva
Great
Convenient and really helpful, easy to submit new claims!
Insurer: Spot
By: Alia Wolfe
My claims process has been so difficult…
My claims process has been so difficult because I ordered multiple products some that are covered and some that are not. I explained which items the claim was for but the processors cannot seem to understand that and continue to deny the claim for the items I’m not trying to file a claim for. I have emailed, added a note to the claim and called customer service and no one can help.
Insurer: MetLife
By: Jessica Pesta
Paid the bill promptly!
Paid the bill promptly!
Insurer: Spot
By: Roberta Dobolek
once i passed mt deductibles pamebts…
once i passed mt deductibles pamebts have been fast and easy.
Insurer: MetLife
By: robert tannenbaum
Best insurance my dog has ever had
Best insurance my dog has ever had. purchased Jan 1 2025. 10 stars. Excellent customer service, claims reviewed and paid within 2 weeks. Can’t afford to be without it. I tell everyone I know to get it.
Insurer: MetLife
By: Teri Oden
Easy process and quick customer service
Easy process and quick customer service
Insurer: Embrace
By: Donovan
Bobby was super helpful
Bobby was super helpful and helped answer all my questions. Signed up on the spot with him.
Insurer: Prudent Pet
By: Joseph