208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company to deal with
Great company to have behind you, they have been helpful and quick at getting your claim resolved.
Insurer: Nationwide
By: Peter
Worst customer service and claims evaluations
The claims adjusters are the worst evaluators when it comes to medical diagnoses!!!!! They classify everything my dog had as gastroenteritis in order to refuse to pay claims as they used that as an exclusion with a one year old dog that had diarrhea as a puppy adjusting to foods therefore when she got real sick and needed 3 days at the hospital for a bowel obstruction they refused to pay even after the vet called them and explained it was not gastroenteritis but an obstruction that thankfully passed they still refused to pay saying it was gastroenteritis I am a doctor and it was NOT gastroenteritis and the vet did a one on one call and they refused to listen to the VET! So disappointing it cost me a couple of thousand dollars they refused to cover because they say puppy diarrhea adjusting to new food was gastroenteritis and anything to do with anything GI they will lump into a fraudulent diagnosis of gastroenteritis in order to NOT PAY A CLAIM!!! SO WRONG!!!!
Insurer: Nationwide
By: Susan
Insurance works, however they are always looking for ways to deny you
Insurance works, however they are always looking for ways to deny you
Insurer: Nationwide
By: KELLY
Big Al had to have his super happy tail amputated.
Aldo is a super sweet giant and all he wants is love. About a month ago we started to notice a funky smell coming from him. We took him to the vet for his annual visit and while we were waiting in the exam room he whacked his tail on the wall and it started to bleed. The vet examined him and determined that the smell was coming from his tail. They cleaned and examined his tail and informed us that our happy dog had happy tail syndrome and an infection. We treated the infection with antibiotics and used some items from around the house to create a little protective cone for the tip of his tail. Unfortunately, he was too happy and he would whip the cone off of his tail multiple times a day. There was a lot of blood and anxiety for about a month. After a month of trying to contain the bleeding and keep his tail free of infection I had had enough and the vet didn’t think we would ever see a healthy blood free tail again. We scheduled him for a partial tail amputation 4 days later. The evening before surgery the very tip of his tail fell off. It was a tough night for him and emotionally exhausting for us. The next day he had his amputation and hung out with the vet clinicians all day until he was cleared to come home. He had some bleeding that day so we had to go back for incision check the next day but other than that, he has been an angel. He seems happier, we seem happier, nobody is getting whipped by his tail, and the entire house seems less chaotic. Nationwide covered almost all of the vet expense. Without nationwide we wouldn’t be able to have Christmas gifts for our family this year and we wouldn’t be able to cuddle up on the couch with our giant pup.
Insurer: Nationwide
By: Laurel
This is not insurance. It's a scam
Wow. I really should have done more research for this AWFUL pet insurance. Seems like no matter what I take my dog to the vet for they don't reimburse. Dog swallowed a rope and the costs raked up but I wasn't too concerned financially because "I have insurance" turns out all I have is a company that will find any excuse to not actually reimburse you. Seriously. Not one DIME. Pre existing condition???? I will be cancelling first thing tomorrow and going elsewhere. DO NOT GET SUCKERED LIKE ME AND MANY OTHERS LIKE ME. It's. A. Joke.
Insurer: Nationwide
By: Andy
No problems
1st visit with the kittens .. shot were covered. no problems.. easy
Insurer: Pets Best
By: Angela
Pets Best is the BEST
I have been very satisfied with Pets Best insurance for my dog and cat. The process is easy to make a claim and to enjoy the reimbursement I get from having pet insurance.
Insurer: Pets Best
By: Steve