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I think this is practically criminal at a time like this that Trupanion is unwilling to extend grace to its loyal customers who are losing money due to Covid-19.
I think this is practically criminal at a time like this that Trupanion is unwilling to extend grace to its loyal customers who are losing money due to Covid-19. In order to keep my dog as safe as possible by being able to afford potentially life threatening emergencies he may have in future, I pay 116.00 a month. He is my Service Dog, so naturally, I've little choice left - I have to keep him alive for my own safety as well. Here we are in a global crisis that is forcing us to go broke (with exception to lucky individuals like Noreen, obviously), and you're telling me that if I want to afford my bill, I'd only be able to do that my going to a plan that won't cover nearly as many expenses should he become hurt AND that if I do that, I'd never be able to get onto the best coverage plan I now have . So in essence, he and I are both screwed either way. Wow. It's heartless. I changed to TruPanion at the recommendation of his trusted doctor. I've been proud to be part of what I thought was the best healthcare plan for our pets - I actually felt good that I'm the kind of pet owner who wants and pays for nothing but the best for him. I tell people about your company every opp I get to help another pet owner. I was under impression that Trupanion had more heart. This is a highly manipulative move on Trupanion'˜s part. And it's leaving a really bad taste in my mouth. I don't feel good about my membership with a company that operates this way in troubling times. Where's your compassion?
Insurer: Trupanion
By:
Trupanion rocks
I have a older dog that has some minor issue. Every time I've had to use a vet, the insurance portion of it was the easiest. Great company. Responsive, and great customer service if I have a question
Insurer: Trupanion
By: Paul
Always accurate and efficient service!
Great service! Would highly recommend to other pet owners. My claim was handled efficiently and accurately. I have had my pets health insurance policy with Trupanion for over 5 years now and would still highly recommend. Staff always pleasant and helpful on any phone conversation. Very pleased. Thank you.
Insurer: Trupanion
By: Judith
Princess Lily
Great handling of my Lily's claims, great response
Insurer: Trupanion
By: Peggy
Helped my Maine Coon Rilee
Great company
Insurer: Trupanion
By: Pamela
First claim ever was denied and was a lot of money but 2 other incidents that were smaller were covered.
First claim ever was denied and was a lot of money but 2 other incidents that were smaller were covered.
Insurer: Trupanion
By: Karen
Always efficient and courteous
Even during a COVID-19 outbreak, service was prompt and efficient. Sorry to say, the post office isn't the same, so we continue to await payment.
Insurer: Trupanion
By: Michael
Easy to Submit and Get Paid!
Easy to submit claims, and received payments promptly by direct deposit!
Insurer: Trupanion
By: Michael
Because Trupanion has delivered on their promises and policies for over 9 years in the life of our medically needy but beloved happy little Westie mix!
Because Trupanion has delivered on their promises and policies for over 9 years in the life of our medically needy but beloved, happy little Westie mix! Your workers are usually cheerful and helpful too. Going forward I would never own a pet without buying him a Trupanion policy.
Insurer: Trupanion
By:
Feels good when your trust is upheld!
At a time of great personal pain Trupanion stood by me and I felt I had picked a good partner for the care of my beloved pet. Wish more companies delivered on their promise and truly cared for pets and pet owners.
Insurer: Trupanion
By: Mehreen