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simply the best
first time experience dealing with the claim service and hopefully my last. the only reason i say that is because my dog is not only a part of the family as if he walked on only two legs but is also our best friend and a true companion and therefore hope nothing else will happen that we have to have him taken to the vet for treatment. trupanion was simply the best financial act i have ever considered and would beyond a doubt recommend them to anyone that has a pet
Insurer: Trupanion Canada
By: Joan
Friendliness and efficiency
Friendliness and efficiency
Insurer: Trupanion Canada
By: Karen
Heard about it at the Vets from another customer.
Heard about it at the Vets from another customer.
Insurer: Trupanion Canada
By: Sheila
I chose Trupanion because...
I felt the website was very informative. I appreciated the video explaining deductibles. I also felt the website showed how much the employees care about what they are providing because of how much they love their pets.
Insurer: Trupanion Canada
By: Nancy
It has been a lifesaver with major health issues.
It has been a lifesaver with major health issues. We dont have to worry if we can afford the testing or treatments, we can focus on getting our baby healthy
Insurer: Trupanion Canada
By: Terri
My credit card was compromised which led to me having to call Trupanion to resolve Pete payment issues.
My credit card was compromised which led to me having to call Trupanion to resolve Pete payment issues. I did not like that I had to give my credit card number to an agent over the phone. There needs to be a more secure way to resolve the issue.
Insurer: Trupanion Canada
By: Stacie
Sara was very patient and helpful.
Sara was very patient and helpful. Made me feel comfortable and very glad I phoned.
Insurer: Trupanion Canada
By: Eve
The company is always friendly and very helpful
The company is always friendly and very helpful
Insurer: Trupanion Canada
By: Tracey
They have been very supportive and helpful
They have been very supportive and helpful
Insurer: Trupanion Canada
By: Darla
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Timely response and very friendly helpful and knowledgable staff I spoke with on the phone.
Insurer: Trupanion Canada
By: Stephanie