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While I've only made one wellness claim to date, it was processed in the time noted on Embrace's website and I'm very pleased with the customer service staff at Embrace. I hope I don't need to use them for anything other than wellness visits, but having an English Bulldog I knew I had to have insurance as the breed is prone to various maladies. I feel as though I'm in good hands here with Embrace covering my puppy through her life.

Embrace has given me peace of mind with my two new puppies. I hope to never be in a situation to take full advantage of the insurance, but I know they will be there if I need them. Great customer service as well! Keep up the good work.

We are appreciative for the prompt response to our claims and pleased with how easy the claim process was to follow. We are very happy we have insured our puppy with Trupanion.

We are appreciative for the prompt response to our claims and pleased with how easy the claim process was to follow. We are very happy we have insured our puppy with Trupanion.

It was exactly right, covering everything properly. This was my first claim and it was a big one, so I was worried, but Embrace came through like a champ.

I have had an overall good experience with Embrace. They have been great about communicating with me about multiple claims for my 3 dogs, and everyone I have spoken with has been extremely nice and helpful. The only issue I have had is a longer than expected wait time for reimbursement, which I believe was due to the adoption of a new claim system. I would definitely recommend Embrace.

My wellness claims have been taken care of promptly, so I am confident that my dog will have her check-ups,yearly vacines and all of her heart-worm and flea meds taken care of. My little Coton de Tulear, Chloe, is a part of our family, so I want her to stay healthy. Embrace gives me the opportunity to have a health care spending account for my dog. I love that feature of the insurance. It even covers her toe-nail clipping! Fortunately I have not had to use the insurance but a few times for illnesses. Her claims were promplty taken care of.

After a year on the ASPCA insurance, I received a letter out of the blue (no prior claims) saying the insurance was terminated as of a certain date (about 60 days). Thinking I'd better find out if my dog was ok, I took him in for a physical even though it had been less than 6 months after his last checkup. As it turned out, he had an impacted tooth which had to come out. While in surgery, they discovered another impacted tooth and they removed that one also. ASPCA refused to pay one cent of the bill saying it was a pre-existing condition. There was no sign the teeth were impacted as of his previous exam. All in all, a bad insurance experience. I'd look for another company.

It had only been 2 months since we signed up with Healthy Paws and unfortunately our pet needed to be hospitalized due a severe stomach problem. The total cost was $3,300. Our claim was processed expeditiously and we received the proper reimbursement. We also received a follow-up Email inquiring as to our pets recovery. Needless to say, I would highly recommend Healthy Paws to anyone who would listen!!

This is our first dog covered by Embrace (for 4 years now). We've had several accident/illness claims and are SO IMPRESSED by the communication during the claim process and the fair evaluation of covered charges. Word must be getting out about Embrace because claims are taking a bit longer than several years ago, BUT, they keep you informed as to the status of your claim and take good care to get your claim processed ASAP. Thank you, Embrace. You ROCK!