224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have only been member for 7 months…
I have only been member for 7 months and so far they do what they say. My puppy is 8 months old so I guess time will tell. I have recommended them to friends as I have had no issues with compensation.
Insurer: Spot
By: Gloria Matulevich
No customer service
I have been trying to call or message or email in regard to if neutering is covered under my plan for a number of months, but your services tell me nonsensical things like. Email us here and I never get a response or, your chat feature is down, or your call hours are those that I am expected to be at work. I also got your app needs update click here that didn’t work. So. Being unable to contact the company to ask questions or check coverage which is the only reason I use your service seems like a big customer service fail on your part, I very much feel most large companies are failing due to poor and lack of communication between people who do the work and the ceos who have no idea what reality is like for most of us. Disappointing. I should have asked ai to do this for me, would be more meaningful than the communication I’m able to get with your company.
Insurer: MetLife
By: customer
Submitting a claim
I submitted a claim for processing and received an email saying the claim was received and was being processed. Within two days, I received another email saying how much money we would be received via Zelle and we did! It was so easy, direct and uncomplicated and I would recommend MetLife Pet Insurance to friends and family members. Thank you, MetLife!
Insurer: MetLife
By: Richard Esper
Pets best does exactly what it says it…
Pets best does exactly what it says it will do. The only reason I did not give it five stars is the annual premium increase is a little steep, and it does sometimes take a long time to actually get paid. However, I am really glad that I chose pets best for my little dog Betsy.
Insurer: Pets Best
By: Jacki
Never had pet insurance before
Never had pet insurance before. But everything went smoothly for Joe's surgery and so did Fetch insurance when I submitted Joe's health records and the bill for the surgery. I was reimbursed within 5 days. They were very patient with me and explained Joe's coverage so I understood everything Joe was covered for. I would definitely recommend this insurance.
Insurer: Fetch
By: Diane
Perfectikn
the ease of your web based claim process and the reimbursement timing was outstanding. great customer experience. thank you
Insurer: Fetch
By: George
MetLife Pet Insurance
MetLife Pet Insurance, has been very quick to address my pets injury and has sent the money very fast.
Insurer: MetLife
By: customerJoyce Jones
The enrollment process was very…
The enrollment process was very user-friendly and fairly straight forward.
Insurer: MetLife
By: Troy Ebarb