216,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rattlesnake bite
Our darling rescue dog Libby was bitten by a huge rattlesnake! We rushed her to the emergency hospital and she needed 3 anti venom infusions and overnight treatment. Thank goodness for Vets Best.
No live person in the claims department
My dog had ACL surgery which was covered but not the vet visit prior (which included office visit, x-rays, pain medications, etc. which was over $400). I called to ask which physical therapy was covered and they could not answer that until my dog had the PT and I filed a new claim. I asked to speak to the claims dept and was told there isn't a live human being in the dept to speak to. What? Then how do you determine what is covered and what isn't? There are numerous types of therapy I just want to know which ones are covered. I was told my dog has to have the PT and after I send a final bill (Lord only knows how much that will be) then they will tell me if it is covered. Not cool.
Insurer: Healthy Paws
By: Dianne Skripak Wilson
Efficient
Within a few days after I filed a claim, my reimbursement only took less than two days.
Insurer: Spot
By: Sarah Echols
Claims experience and kind
Claims experience and kind, caring, professional customer support staff
Insurer: MetLife
By: customer
The representative was very helpful to…
The representative was very helpful to tailor the coverage to my pet’s need and she was easy to talk to and very sweet I enjoyed collaborating with her on this!
Insurer: Prudent Pet
By: Anonymous
Timely and great coverage
Timely and great coverage, covered 90% just as outlined in benefits
Insurer: MetLife
By: customer
claims super easy to submit
claims super easy to submit
Insurer: Spot
By: Abbi Sayre
Outstanding
Outstanding I hand my money back in less then 24hrs great service
Insurer: Embrace
By: Diana Gazza
Heathy Paws has been great
Heathy Paws has been great. I’ve filed four claims in the past two months and all were paid exactly as the policy stated without question within a day or two. We have been very pleased with the service we’ve received from Heathy Paws.
Insurer: Healthy Paws
By: Ruth Burgin