225,079+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome
My 70 lb, 1 and 1/2 yr old needed CCL surgery. Thank goodness I had taken out Pets Best insurance for him. They paid right away!! 80% of my bill, no issues. Sent to care credit account!!! Awesome Experience!!
Insurer: Pets Best
Veterinarian: Hudson Highlands Veterinary Medical Group - Hopewell Junction
By: Linda
Fast and easy
My dog got extremely sick so I took her to the vet. They needed to do labs and biopsies to figure out the underlying source for being as sick as she was. And they gave her treatments for multiple ailments. It wasn't cheap. After her first check up I asked the vet for invoices, took a picture and submitted them online. Within days I had an email showing how much I'd be getting back and then shortly after the money was in my bank account. I immediately paid my credit card bill with it. I didn't get all the money back but I did get a large portion of it. All in all it was a good experience and an easy process.
Insurer: Pets Best
By: Courtney
Happy with Pets Best
Pets Best address the claims in a timely manner and if there is a reimbursement, they do the return also in a timely manner.
Yearly shots
Shots are expensive but I got most of it back with pets best ins. Thank you so much
Worst company.
Don’t waste your time and money with this company. They try to swindle you and they take for ever on claims. Sometimes more than 6 months.
Insurer: Pets Best
By: Chris
Covered like a well fitted glove.
This was my little guys second spinal surgery in as many years. The coverage is phenomenal. When one wants to do as much as possible to extend a healthy and comfortable life for a 4 legged family member, being able to meet their immediate needs without hesitation or fear of expense is a blessing. Thank you Pets' Best Insurance.
Best insurance ever.
I can't complain my turnaround time was 2 days complete. Maybe 4 days I was paid out. I always submit my medical records receipts and it's easy peasy thank you Pets Best
Insurer: Pets Best
By: Tanya
Life saver
If it was not for Petsbest, my big boy Rainbow wouldn't be here with me because I wouldn't have the money to save his life when he was suddenly so sick. Petsbest is the best !"
Pets Best is THE BEST
I recommend Pets Best to everyone. They are fast, friendly, compassionate and customer service oriented. I thank God everyday for choosing them to insure my babies. NO HYPE ALL FACT.
Insurer: Pets Best
By: Patricia
Service has gone downhill and become more expensive
My premium has steadily increased over the years, which is to be expected. However, they have been much more difficult to deal with as far as processing claims and receiving payment. It used to take less than a week for the claims process to be finalized and a couple days to receive payment. It now takes over a week to receive payment. If they need more information for a claim, there is no communication about what is needed. It is impossible to reach someone who can provide meaningful information via phone other than having to ask the call center employee to refer to a supervisor. I used to recommend Pets Best to friends and now I regret doing so.
Insurer: Pets Best
By: Jessica