221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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After purchasing it saying my policy…
After purchasing it saying my policy can’t be found
Insurer: Prudent Pet
By: chazminemayeicloud.com
Spot has been amazing
Spot has been amazing! I tell people all the time to get SPOT pet insurance. I wish human insurance worked similarly. They are easy to work with and seem to share the love of animals just as we do. They really are here to help and do what's best for your pet! We highly recommend!
Insurer: Spot
By: laura cook
Responsive humans, fast claim processing
Pumpkin has humans who pick up the phone with the knowledge to help, and fast, fair payment for claims. I chose the company because they matched what i needed from insurance and the price is fair. They have been a delight to work with in every case so far. I don't hesitate to recommend people bringing their business here
Insurer: Pumpkin
By: Penny
Mixed results with SPOT
I used SPOT insurance with a pet. They were responsive to paying claims and signing up was easy. Two incidents, however, made my give this business three stars. One, we received a claim check twice. It looks some undertaking to ask what they wanted to do with the duplicate check. Secondly, due to a change in family circumstances, we had to rehome a pet and asked for SPOT to transfer the insurance policy - per their coverage agreement to the new family. They agreed to do so, however, the hassle of getting the paperwork done was ridiculous. First, there is no available way to have a transaction without being on the phone for transfers. They stated it was a legal matter. I am not sure if that is accurate. Also phone transactions make it difficult if you are hard of hearing or deaf. When asked to conduct this transaction via email, I was told to use a translator service for the Deaf. Also, when you call you get moved from person to person - each with a different story or different way of conducting business. So, I am giving SPOT four stars due to this "behind the scenes" concerns.
Insurer: Spot
By: Louise Sattler
Customer focused
When we first called to get more information the representative was knowledgeable and helpful answering all our questions. The app is easy to use whether it be to speak to a vet 24/7 or file a claim. Claim reimbursement is quick. Highly recommend Metlife Pet!
Insurer: MetLife
By: customer
Easy and fast claim processing
Receipt submission was very easy and the claims were settled with payment deposited in my account within days. My dog’s surgery center was able to submit directly. I received a text that the several thousand dollar claim had been approved before the front office staff could walk back to the room to tell me a couple of minutes later. Amazing!!
Insurer: Trupanion
By: Margaret
I didn't sign up for pet insurance
I didn't sign up for pet insurance. Someone is using my information. Please cancel anything in my name as soon as you see this.
Insurer: Nationwide
By: customer
Price for unlimited coverage was great.
The price for unlimited coverage with 90% payout and a $1000.00 deductable was what got my attention.The reviews were good enough that I took a chance with PP.Of course they were great signing me up,time will tell if they are worthy.6 month old female Cavalier King Charles Spaniel.Miss Winnie Pooh!!
Insurer: Prudent Pet
By: customer