224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You do what you advertise
You did what you said you would do and made the process easier.
Insurer: Pumpkin
By: Terry Steele
Great process!
My dog had been very sick and was diagnosed with pancreatitis. I simply submitted photos of my Vet bills and they were processed with in a couple of days. They emailed me with updates throughout this process. I'm currently awaiting my reimbursement for my coverage. It was so simple and quick.
Insurer: Spot
By: Ginny
We’ve used MetLife Pet insurance twice…
We’ve used MetLife Pet insurance twice and it was a great experience . Very easy to send in your claim and we heard back very quickly . So happy we choose MetLife Pet.
Insurer: MetLife
By: SANDY HANLEY
Worst insurance
I advise anyone who is looking for pet insurance do not get Best Prts insurance they don’t pay claims for sickness or accidents. Don’t throw your money away.
Insurer: Pets Best
By: Shirley
Claims and response needs work
There are some things to like but the process of filling claims and the claim being reviewed needs some help. I've had over 5 claims just dissappear with no notice. When I called they were closed due to missing information. Why was I not given a chance to provide it? Other claims I was sent an email letting me know what was missing. Most of those were also due to the loss of a pet. It really sucks to have to refile claims multiple times. There should be options on what type of claim you are filing. Accident or mortality. All claim forms should be easily available. I wasn't even aware there was a separate form until I spoke with a very nice gentleman. I wasn't walked through the refund of the adoption fee. I had to ask. Soaking of. Taking 20% off that should be noted in the explanation. I didn't think that separate benefit was paid out at 80%. The policy just states you will be reimbursed the adoption fee. I also spoke to a customer service supervisor after asking for one, who while polite enough, was not listening well and just kept repeating the same thing and then told me she hoped my pet and I had a nice day. She's dead which was the basis of the conversation.
Insurer: MetLife
By: Elizabeth
I have been waiting over 3 weeks for 2…
I have been waiting over 3 weeks for 2 claims to be processed.
Insurer: ASPCA
By: Jeffrey Kurland
Very efficient, effective and hassle free when submitting my claim.
Your Company has made me very pleasantly surprised and grateful for the ease of filling my previous claim for our 😸 kittens annual check up visit at the vet very streamlined and hassle free, Thank you 😊. I'm glad that I chose Pumpkin pet insurance. I will spread the word to my friends and neighbors. Very satisfied customer!!!!
Insurer: Pumpkin
By: Dwight
Angel Boarding pre
Great insurance plan with fast response.
Insurer: Pets Best
By: Howard
Claim Submittal.
My first claim was submitted and resolved quickly.
Insurer: Fetch
By: Morris Wilson