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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent -Wirh Claims and Customer Service!

Our Rottweiler, Sicily was recently diagnosed with Lymphoma.I maxed out my credit card on the diagnostic tests and submitted the claims. We needed a quick turn around in order to start Sicily's chemotherapy so I called Pet First to ask if they could speed things up so Sicily could get treatment immediately. EVERYONE I spoke to (especially Dannette) was wonderful!! They even sent the check Federal Express to speed things up. I can't say enough about the wonderful people I spoke to, and the fast payment of our claims.
  • INSURER: PetFirst
  • POSTED: 04/05/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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5

out of 10

134 is all

I have not had to use my insurance yetbut i would like to take my chihuahua in to get fixed and it is going to be about 445.00 and p/b will only pay 134.00 of it because thats all they will pay quarterly.. why do i have insurance for and i pay them 54.00 a month and have had it for about 6 months.....
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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7

out of 10

new but better

I know PetsBest is new as a company, while their founder has many years of experience as the founder of VPI, I still did have minor issues with the claims processing. Over a technically they denied a claim but after an appeals process that only took 3 days my claim was approved and I had my money in less than a week. I like the improved coverage and the ability of the reps to take the time to educate themselves in order to help me.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Petfirst is the WORST!!!

I am not even sure where to start with this company. I am extremely disappointed in the value and service and the many surprises that have come up, when I have sent in a claim. They fight you on almost every issue yet expect you to pay on time. Nickel and dime you to death is the best phrase for them. Dealing with the higher-ups is a waste of time. Bottom line, they want your money and but don't want to treat customers like human beings. I would NEVER recommend them and have canceled my policy.
  • INSURER: PetFirst
  • POSTED: 05/26/2020
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

First claim experience was great

I was looking for an insurance company and policy that was easy to understand and small enough for personal service.I decided to give Embrace a chance. Within a few months of starting my policy, Mugsy had to undergo heart testing-EKG, holter monitor and the works. I didn't think it would be covered but one phone call to Embrace guided me through the process. Because he had no history of heart problems, all his tests were covered. Within a few weeks of submission, I had an E-mail telling me that my check was in the mail. Thank you Embrace! I will definitely recommend you to my friends.
  • INSURER: Embrace
  • POSTED: 01/26/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Excellent Pet Insurance with Outstanding Service

I had purchased Embrace pet insurance for about 6 months and was a bit nervouse with my first claim due to the circumstances. I had an 11 month labrador retriever that became very ill vomiting and with a fever. I had taken him to the Veterinary where they had a cat scan on him and found out they would have to do "Emergency Surgery". For the next 2 days I was on the telephone with Embrace staff and I have to say they were outstanding in customer service, compassionate with me throughout the entire time, especially "Christine". Unfortunately my puppy had to be put to sleep. The staff helped me with filling out the claim and in less than 10 days as they had mentioned, a check was mailed to me. Embrace reimbursed me for almost the entire surgery, which ran over $5,000. When I get another labrador retriever I will definitely use Embrace again, it is worth the extra money. I have used other pet insurance companies but they just pay minimal regular doctor visits.
  • INSURER: Embrace
  • POSTED: 01/26/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Best I've Found..

I currently have two dogs who were both covered by two different insurance companies before I found Embrace. After receiving denial on several claims for my english bulldog from his previous insurance company due to all of his problems being "genetic", I was furios and decided it was time to find new insurance. After discovering Embrace, I switched BOTH dogs over as the cost of coverage was less expensive yet BETTER that our original insurance!! I have worked in both an Animal Emergency Room and at an animal rehab center and the fact that Embrace covers rehab therapy is absolutely wonderful!! I have spoken with many people who work at Embrace and each one not only helped me with my questions, but took the time to just "talk dogs" which is a comfort in this busy world. Thank you Embrace - I spread the word about you to everyone I know! :)
  • INSURER: Embrace
  • POSTED: 04/10/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Options are always great

When my previous pet insurance companies rates were raised again, I started to shop around. What I liked most about Embrace Insurance was the amount of options you can choose from. As my dog ages and her health becomes more vulnerable, I can choose to get more coverage. But for now, while she's still young, my coverages can be focused more on accidents that could potentially happen. I love having options!!
  • INSURER: Embrace
  • POSTED: 04/10/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Major Medical & Personal Service

I spent every night for a week comparing pet insurance policies looking for one that offered major medical coverage for injuries & illnesses. I had no need for the "frills" so many companies offered like routine care, money for lost dog posters, etc. I just wanted coverage in case, God forbid, one of our 3 dogs ever had a severe injury or illness. Embrace is THAT company!!! I was impressed with the premium to cover 3 dogs ages 1, 7, & 8 AND that they allow the usual & customary fee for services based upon geographical region, not some arbitrary low allowance for various issues. During my comparison shopping, I recall one plan allowing only $500 for a broken leg. When was the last time THEY had veterinary care for a pet??? I also like the fact that you can choose your maximum per year, 3 different ANNUAL deductibles, & 3 different co-pay percentages. It really allows a family to choose the plan that best fits their budget & needs. We haven't had to file a claim yet so I cannot comment regarding that area, but if the personal service & quick email replies I've had to date are any indication of what to expect in the future, I'm sold!!!
  • INSURER: Embrace
  • POSTED: 04/10/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Easy, friendly and competitive price

I checked a lot of pet insurances, and honestly Embrace is the most resonable one with a great coverage. What I like is that they cover therapy in case of an accident, really few of them do that. Most of them are really expensive. Embrace was at least $10 less than other insurances. I asked a quote and got a fast answer. Sent them an email and got an email back within the hour. The lady I communicated with was really friendly and helpful. I would definitely recomand them to any pet owners I know.
  • INSURER: Embrace
  • POSTED: 04/10/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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