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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Pets Best is Best

Having been a frustrated VPI customer for several years, it was a pleasant surprise to find Pets Best and to have claims paid quickly and fairly. With VPI, I got pennies on the dollar. With Pets Best I am seeing most of my bills covered.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Don't do it

It is easy to setup a policy on the website, but try to terminate a policy; it's like pulling teeth. If you e-mail them, they don't respond, when you call them, the customer service extension has a long queue. If you call and speak to the sales department they are clueless and only try to upsell you on a product you don't want to begin with. Once you get through to cancel the policy, they try to talk you out of it and tell you they are best company cause they cover more than all the others. WRONG!! If your dog is diagnosed with a hereditary illness, they will cover the loss the first time and at renewal, it will be a pre-existing condition and you won't get a dime. Pet Plan US - www.gopetplan.com offers a Guarantee for Life Policy which covers hereditary conditions and will not consider it a pre-existing condition in the future; plus great customer service!!
  • INSURER: ASPCA
  • POSTED: 03/26/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Don't use ASPCA!!!!!!!

I do not recommend ASPCA. They do not return my phone calls and half the time do not answer their phones. We recently sumbitted a claim that should have been covered by our plan, but they denied it for no reason. After we called to dispute, they completely changed our claim, from an injury to an illness. My dog was injured not sick! Shop around before using them!! Also, they were supposed to get back to us and they still haven't. We are canceling immediately and looking for other coverage.
  • INSURER: ASPCA
  • POSTED: 03/26/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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9

out of 10

It was a quick process

Very easy application process,Premium & Coverages sounds very reasonable.
  • INSURER: PetFirst
  • POSTED: 02/18/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Cancelled my policy for first claim

I am enraged by Petcare. I paid for it for all four years of my dog's life and never used it. When I recently put in the frist claim, they cancelled my policy and never even notified me! I admit I started getting very suspicious when my Vet tech suggested I call after they faxed the claim to ensure they received the claim. Every time I called, several times an day for 3 wks. I got put on hold for 20-30 mins. and then summarily disconnected. Each time this happened I called back and asked for their sales dept. instaed of claims and my call was answered in 5 mins. or less. No one will give out the names of the officers of the company either! In my book a completely dishonest company and I plan to pursue them legally.
  • INSURER: 24PetWatch
  • POSTED: 11/30/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

A+ with one exception

I have 3 dogs insured through PetFirst, and have had some fairly significant claims in the past year, including an emergency surgery at 1:00 am at the vet hospital. Communciation with the co. has ben first rate, they were responsive when a claim disappeared in the mail, and everything has been prompt, courteous and "Bentley" service all the way. My only small complaint is that the routine care is retricive and they are not clear up front that the deductible applies to it, too. Of course, since a single blood panel, set of immunizations and tooth cleaning will run you out of benefit, I guess it doesn't really matter.
  • INSURER: PetFirst
  • POSTED: 04/05/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Simple, Fast, and Easy to understand

I have a large unusual breed dog that has had three surgeries and Pets Best has come through each time and paid exactly what they said they would, and did it on time. Without Pets Best, it would have been a hard effort to pay the thousands of dollars it would have cost me. Their staff was very helpful in answering my questions and unlike other policies, Pets Best policy is very simple to understand and use.THANK YOU PETS BEST for being there for me and my best friend.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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9

out of 10

Really Happy So Far

My husband and I have been with Pets Best for about a year and have nothing but good to say about them. We feel comfortable and confident in our purchase and have recommended them to friends and family. Understanding that it works on a reimbursement process -- much like a flex plan -- has been helpful and also learning that it's not doggy dental insurance. Even with that, I would recommend Pets Best without hesitation.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Review

I have only filed one claim to satisfy part of the annual deductible, but I would definitely recommed Embrace. The premium is very reasonable and the staff is outstanding.
  • INSURER: Embrace
  • POSTED: 01/27/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Friendly , Caring & Quick

First claim was quick after they received all the information they needed.They were extremely friendly and caring. Better service than my personal health insurance!!
  • INSURER: Embrace
  • POSTED: 01/26/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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