Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Treats you like negligent

I've had this insurance for 4 years, and filed 2 claims only during this time. Both times, my claims were declined.My dog had a serious uterine condition the second time, and they simply declined to pay alleging that I should have taken the preventative steps, and they speak as if I have ever been negligent with my dog, which I have never been and I have thousands of people that could witness that. Truth is: they hate to pay 1 cent of everything that you pay for years. And they turn their back on you when you need them the most.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
2

out of 10

Disappointed

I signed up my cat with pet care as soon as I got him. I had my vet submit all of his medical records. I had him for a year and a half when he developed urinary problems covered under the policy. I called, they said he was covered. I sent the papers (bills) in. 2 months went by. I got a few recorded phone calls saying a check was sent. What I got instead was a letter saying I didn't turn in all of his medical records and I have 25 days to comply or they will close the case. They made me wait 2 months but I get 25 days. I'll get my vet to call them, see exactly what they want and get them the information. I have 3 cats on these policys. If they still give me the runaround (2 months is a long time to wait for a response from an insurance co) I will cancel all 3 policies and find another provider. Heads up. This insurance co might be a rip off.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

A great choice!

I picked up a PetFirst brochure one day and took it to my vet's office for their opinion. They hadn't heard of PetFirst and recommended VPI whom they were accustomed to dealing with. I compared the plans and opted to go with PetFirst. I recommend PetFirst to everyone I know simply because practically all of the year's premiums can be recouped in a pet's annual visit. In addition, I did have to make an extensive claim only a few months into my policy and it was paid quickly and without hassle. The vet's office told me PetFirst had called to ask some questions and request some additional records but said their staff was nothing less than polite (not accusatory like I was trying to defraud them or something). I have only had to call PetFirst one time and they answered all my questions with incredible politeness. In addition, they understood that I have "kidz" and not "cats." (lol) I have also found their website easy to use. These people are great and I would recommend them to everyone. In fact--I DO!
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

pets best is the best!!

I am totally happy with pets best. i have 5 dogs insured with them. they are great and fast with the claim turaround. i have recommended you to many people and will continue to recommend, i beleive everyone should have pet insurance you never know when something will happen. my 2-3/4 lbs yorkie just lost one eye and almost lost the 2nd eye but they were able to repair it and he is on the mend. i don't know what i would have done if i hadn't had pb insurance. thanks and keep up the good work.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Hope!!!

We woke up one horrible morning to find our baby girl our doxie (6 yrs) paralyzed. We tried everything, but with a choice of 7K or put her to sleep we looked for other alternatives. $1300 just to see what the problem was, but not fix it UGH!!! The waiting and not acting because of financial hardship was and always will be in my mind the reason that we lost her. Whatever it was moved up her spine and she was gone in 1 wk. Our vet cried when he saw much she had gone downhill. I am soooo very happy that I found Pets Best there hasn't been an incident since that I was stressed out about money. Thanks for making the process easy and painless. Claims are processed quickly and with care. Always quick responses when I ask questions.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Basset Hound
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Exactly what I was looking for!

Perfect coverage. My last cat didn't have coverage & he lived for 17 years. Many of his Illnesses we could have claimed. Learned my lesson the hard way. We definitely wanted this insurance brand for our two new kittens. Deductibles & coverage were explained clearly.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
8

out of 10

Just Silly Not to Have IT

We had pet insurance for our last dog scratch who developed a cancerous tumor. If it was not for the insurance we would not have been able to afford treatment at all. I only wish that more vets would honor the insruance, especially once the claim has been approved, and let you pay the deductible. My current pup, Sheila is also covered and fortunately, we've not had any claims yet, but if we do, I know that we will be covered.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Great Customer Service

Our 3 month old puppy had an intestinal blockage a few days after our coverage began. We incurred some large vet bills over the course of a week. Embrace was great. I got friendly and helpful people on the phone every time I called and also received numerous emails during the claims process. Embrace covered everything we expected and we received our reimbursement check very quickly. I was very happy with our experience.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bullmastiff
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

I Wish My Health Insurance was this Good!!!

My dog ate my wife's underwear had to have emergency surgery to get it out of his stomach and intestine. I live in NYC so the vet is SUPER expensive. The bill was $4780!Trupanion paid 90% no hassle... and I had a check within 7 days! The fact that they do not have procedure coverage limits is key. Highly recommended!
  • INSURER: Trupanion US
  • POSTED: 09/05/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
8

out of 10

Pet Health Insurance Worked For Us

My testimonial: When we picked up our puppy Nelly from SPCA, we thought it might be a good idea to look into pet insurance. Our first dog, a Border Collie named JJ, had been diagnosed at a young age with hip dysplasia, but we had no insurance for him, and treatment was costly and continued throughout his life. JJ is now 12, and has cancer of the kidney. Thanks to the health insurance we did purchase for both dogs last year, we have been able to recoup a good percent of the costs of his care during his final days. Purchasing pet health insurance with ASPCA has turned out to be a good move for us. Just as human health insurance helps to reduce the financial burden of care, this product for our pets has made a big difference for us financially. Pets can become sick or injured, just like we can – and it’s nice to know there’s help out there when things go wrong. Thank you ASPCA!
  • INSURER: ASPCA
  • POSTED: 09/05/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No

Get a quote today

Leave a review